Only 3 rides on a Reverb C1 and now has approx 15 to 20mm of squish- Mtbr.com
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  1. #1
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    Only 3 rides on a Reverb C1 and now has approx 15 to 20mm of squish

    Bought a 2020 Santa Cruz Hightower with a Reverb C1 and its already failed after 3 rides. Vent valve procedure does not help and no air is purged. Tried the flipping the bike upside down and actuating the post. Still no help. Looks like I will be sending it back for warranty. Any others have advice on this? I don't recall grabbing or pulling on the post while it was compressed. Looks like a Fox Transfer will be in my future...

  2. #2
    Magically Delicious
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    Warranty and move on.
    A bad day of cycling is better than a good day at work

    Work Truck - Dassault Falcon 7X

  3. #3
    All fat, all the time.
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    Exactly, warranty, then sell it ASAP.

    I picked up the "brand X", house brand from CRC, it's been great, zero maintenance and zero problems. And it's cheap.

    Sent from my SM-G960U using Tapatalk

  4. #4
    NRP
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    Probably just needs to be bled. I've been told to not lift the bike by the seat since pulling on the seat post that way can cause air entrainment in the dropper post.

    Sent from my SAMSUNG-SM-G891A using Tapatalk

  5. #5
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    The jury is out on mine. Moved from a failed B1 to C1 in July of this year and out of the blue it developed a good 10mm of bounce last week. Venting procedure removed the bounce but less than three rides later it's back. I've vented again and it's sold once more. I will monitor going forward but I was expecting to only have to vent once a year or even less. I have a sinking feeling.....

  6. #6
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    Is the vent valve tool necessary?


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  7. #7
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    Quote Originally Posted by Mark K View Post
    Is the vent valve tool necessary?


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    Not really, you could bodge it if you didn't have the tool to hand. All it does is push down on the top of the Schrader valve body to open up the vent port. You could use any blunt object that fits to do the same job.

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