SPOT Customer Service- Mtbr.com
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  1. #1
    mtbr member
    Reputation:
    Join Date
    Aug 2004
    Posts
    929

    Good job! SPOT Customer Service

    remains among the best in the industry based upon my own experience. I have had my SPOT for a few years and noticed a hairline crack about a month ago. The frame never creaked, groaned or failed- just noticed it as I was mounting the bike ontop of the car for the ride home. Could have been there for months... Sent the frame in and Mike was awesome. Looked at the frame and said it needed to be replaced- not repaired. I am a bit bummed because I loved my bike and in a weird way wanted to get the frame repaired. Somehow I'll make it through-

    I got the choice of color- John Deere Green baby!

    Anyway- just thought you should all know- SPOT is great and I will continue to recommend them to whomever asks!
    I guarantee I will never, ever be accused of bringing sexy back...

  2. #2
    mtbr member
    Reputation: MellowCat's Avatar
    Join Date
    Jan 2004
    Posts
    877

    good to know....

    but totally not suprised! Michael is a nice guy to work with.

    Lets see some pics of that Spot when you get it built back up!

    MC


    Quote Originally Posted by Molasses
    remains among the best in the industry based upon my own experience. I have had my SPOT for a few years and noticed a hairline crack about a month ago. The frame never creaked, groaned or failed- just noticed it as I was mounting the bike ontop of the car for the ride home. Could have been there for months... Sent the frame in and Mike was awesome. Looked at the frame and said it needed to be replaced- not repaired. I am a bit bummed because I loved my bike and in a weird way wanted to get the frame repaired. Somehow I'll make it through-

    I got the choice of color- John Deere Green baby!

    Anyway- just thought you should all know- SPOT is great and I will continue to recommend them to whomever asks!

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