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Blah blah blah... more fabulous customer service from Turner

788 views 1 reply 2 participants last post by  cactuscorn 
#1 ·
Recently I discovered that the shock mounts on my 08' 5spot mainframe were slightly out of alignment.

Two emails and a few days later I had a brand new mainframe in my hands.

After swapping parts over I boxed up the old mainframe and emailed Greg who then sent a call tag to UPS.

The next day UPS came to my house to pick up the old frame.


This is ridiculous, I was already a customer for life due to stellar customer service in the past... just what is Turner trying to prove?
 
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