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  1. #1
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    12 speed XTR Cassette spacer

    I just got my 12 speed drive train kit.

    Fortunately SHIMANO was able to include a simple hieroglyphic stating I need a spacer.

    Unfortunately said spacer was not included in the box.

    12 speed XTR Cassette spacer-img_1121.jpg


    Does anyone have any idea where I can get this 10 cent part to enable my $600 drive train?

    Thanks

    Martin


    Sent from my iPhone using Tapatalk

  2. #2
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    I don't have that spacer and have over 200 miles on the new XTR with no issues. Shifts perfectly. I wonder why the spacer is needed.
    2019 santa cruz hightower LT
    2016 santa cruz stigmata

  3. #3
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    See that very thin clear plastic thing inside the packet... that's the piece your looking for

  4. #4
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    My XTR cassette came with it. Just got it today. Installing drivetrain and brakes tmrw. :-)

    Cheers,
    Mike

  5. #5
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    Can you send a photo of the spacer pls. Thx.

  6. #6
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    Sorry...didn't get a picture before my LBS installed it all.

  7. #7
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    Anyone had any luck obtaining this low spacer post sale? I got mine from bike-discount about 3 weeks ago and wasn’t included. After inquiring, they’re only telling me that “it’s not available as a spare part yet”. Thanks.

  8. #8
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    Looks like it might be a "seal/gasket" just to avoid dirt getting in all those splines and creaking like crazy. Its crazy thin and made of plastic...only logical idea.

  9. #9
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    Quote Originally Posted by Ryandurepo View Post
    Looks like it might be a "seal/gasket" just to avoid dirt getting in all those splines and creaking like crazy. Its crazy thin and made of plastic...only logical idea.
    Interesting; that actually makes sense... Thanks.

  10. #10
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    Quote Originally Posted by OBieMTB View Post
    Interesting; that actually makes sense... Thanks.
    Not a problem!

  11. #11
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    Quote Originally Posted by OBieMTB View Post
    Anyone had any luck obtaining this low spacer post sale? I got mine from bike-discount about 3 weeks ago and wasn’t included. After inquiring, they’re only telling me that “it’s not available as a spare part yet”. Thanks.
    Yep, I called my local Shimano distributor last Thursday and they put a spacer in the mail and it arrived today, even though I told them I bought the cassette from overseas. Great customer service Shimano!

  12. #12
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    Quote Originally Posted by S-Works Boy View Post
    Yep, I called my local Shimano distributor last Thursday and they put a spacer in the mail and it arrived today, even though I told them I bought the cassette from overseas. Great customer service Shimano!
    Really? Are you in the states? Can you share their contact info? I called Shimano in CA and nothing; I’m dealing with my local LBS / SSC and they’re lost too.

  13. #13
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    Australia - surprisingly (and fortunately) we weren’t last to receive something new this time around!

  14. #14
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    I have over 400 miles on the new XTR without the spacer. Definitely not needed for shifting performance or alignment issues. Still amazed with how great the new XTR is.
    2019 santa cruz hightower LT
    2016 santa cruz stigmata

  15. #15
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    Quote Originally Posted by tony110672 View Post
    I have over 400 miles on the new XTR without the spacer. Definitely not needed for shifting performance or alignment issues. Still amazed with how great the new XTR is.
    Interesting...no creaking either? What hub did you mount this on? I've got a DT Swiss 350 hub that is only a year old and trying to figure out the cause of the creaking.

    Cheers,
    Mike

  16. #16
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    Quote Originally Posted by mbcracken View Post
    Interesting...no creaking either? What hub did you mount this on? I've got a DT Swiss 350 hub that is only a year old and trying to figure out the cause of the creaking.

    Cheers,
    Mike
    yes enve m70 with dtswiss 240 so same hub with no creaking or issues from the drivetrain yet.
    2019 santa cruz hightower LT
    2016 santa cruz stigmata

  17. #17
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    Anyone have the part number for this spacer?
    Thanks!
    "We LOVE cows! They make trails for us.....

    And then we eat them."

    Thrill Bikers Unite!

  18. #18
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    12 speed XTR Cassette spacer-0bb2904c-83ab-454d-8462-cc9b09dc85f1.jpg
    Quote Originally Posted by rideit View Post
    anyone have the part number for this spacer?
    Thanks!
    y1x401500

  19. #19
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    Thanks so much, I searched, but can’t find those diagrams.
    Can you find one for the brake lever?
    "We LOVE cows! They make trails for us.....

    And then we eat them."

    Thrill Bikers Unite!

  20. #20
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    Quote Originally Posted by rideit View Post
    Thanks so much, I searched, but can’t find those diagrams.
    Can you find one for the brake lever?
    https://si.shimano.com/pdfs/ev/EV-BL-M9120-4372.pdf
    https://si.shimano.com/pdfs/ev/EV-BL-M9100-4371.pdf

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