Pole customer service- Mtbr.com
Results 1 to 2 of 2
  1. #1
    mtbr member
    Reputation: odin's Avatar
    Join Date
    Jun 2010

    Pole customer service

    Looking to place an order for a Stamina 140.
    before I do, I wanted to see if anyone can share their experience with Pole customer service.
    The only thing that gives me pause is not knowing about support in the US.
    any input will help,Cheers!

  2. #2
    mtbr member
    Reputation: vikb's Avatar
    Join Date
    Sep 2008
    I had an order placed and then had to cancel it due to a change in the delivery time frames that didn't meet my needs. Dealing with Pole via email was very easy. Other than holidays and taking into account the time zone differences they replied promptly to my emails and took care of all my concerns.

    I wouldn't have an issue buying a bike from them based on the CS I received.
    Safe riding,


Similar Threads

  1. Superfatty goes to the South Pole
    By druidh in forum Fat bikes
    Replies: 109
    Last Post: 04-04-2012, 04:53 PM
  2. My DIY GoPro pole mount
    By rabidchicken in forum Videos and POV Cameras
    Replies: 11
    Last Post: 01-10-2012, 12:01 AM
  3. Pole Hill
    By dutchman59 in forum Colorado - Front Range
    Replies: 10
    Last Post: 10-10-2011, 10:42 PM
  4. Crank Bros Customer Service- And I'm Not Even a Customer!
    By Ultra Magnus in forum General Discussion
    Replies: 16
    Last Post: 01-31-2008, 10:37 AM
  5. Good Customer Service vs. Bad Customer Service
    By Phoinix in forum General Discussion
    Replies: 23
    Last Post: 03-08-2007, 11:13 AM

Members who have read this thread: 19

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts




© Copyright 2020 VerticalScope Inc. All rights reserved.