email customer service norco?- Mtbr.com
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  1. #1
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    email customer service norco?

    hello, I have a problem with the warranty of my frame range killer b alu bought in Germany, six months ago, no news from the store and importer Norco Germany.
    In the Norco Canada official link i don't have found e-mail for contact a customer service, someone can help me?
    Many thanks.

  2. #2
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    Quote Originally Posted by maramouse View Post
    hello, I have a problem with the warranty of my frame range killer b alu bought in Germany, six months ago, no news from the store and importer Norco Germany.
    In the Norco Canada official link i don't have found e-mail for contact a customer service, someone can help me?
    Many thanks.
    https://www.google.ca/url?sa=t&rct=j...80642063,d.cGU

  3. #3
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    double post

  4. #4
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    thanks, ok, but where is the customer service email?

  5. #5
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    hello, no one can help me?

  6. #6
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    Quote Originally Posted by maramouse View Post
    hello, no one can help me?
    On the link I provided for you above Norco states you need to deal with the store you purchased your bike from and you need to have your receipt. If for some reason your having trouble with your LBS (please explain) then grab a pen and paper (old school) write a letter to Norco. Their address is at the bottom of the link I sent you.

    I too could not find an email address,, so old school communication it must be!!

  7. #7
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    I have had the best luck sending them a message using their Facebook page. Usually get back to you in a couple of business days.

  8. #8
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    Yeah contact the threw their facebook page mate.... i tried their contact email in canada and got no reply....
    However all warranty issues need to go threw your shop you purchased the bike from or the local importer.... Thats what they tell you
    Get out and ride

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