just wanted to give a shout out to the niner crew, specifically Brad, for helping me with an issue recently. got a niner "woof damn it" dog collar for my best four legged friend. either my dog is houdini or the clasp mechanism had a defect. simply shaking her head would cause the collar to fall off. even tho' they didn't manufacture it, brad was quick to get me out another at no charge. even sent me a prepaid label to send the other back. the guys at niner are a first class act, which a lot of you already are aware of. merry christmas to all and to all a good ride.