Attn: Bikes Direct!!!!!- Mtbr.com
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  1. #1
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    Attn: Bikes Direct!!!!!

    About a year ago I purchased a fantom comp ds frame, and I just noticed, when you lock the back wheel with the brake and rock the bike a bit, the disc tab looks as if it will snap off. It moves that much. I dont know if there are any issues with the stays cracking there, but is there a beefier stay available? I noticed a gusset welded in the corner on the newer frames. If there is not a upgrade available, do I have to worry about the stay breaking? Thanks.

  2. #2
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    after trying to give bikesdirect $949, i would never buy anything from them

    i cant even get them to respond to 3 emails when i am trying to SEND THEM MONEY. I CANT IMAGINE THEM DOING ANYTHING AFTER A SALE

  3. #3
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    Quote Originally Posted by duke walker
    i cant even get them to respond to 3 emails when i am trying to SEND THEM MONEY. I CANT IMAGINE THEM DOING ANYTHING AFTER A SALE
    Please send me a PM with your e-mail address so I can check this out
    I have 5 people just answering e-mails last time I checked, so there is a problem somewhere; our spam filters, your span filters, the servers, or whatever.

    We answer hundreds of e-mails a day and answer everyone we get; but e-mail is not 100% failure proof. Sometimes there are issues. But they seem to be rare.

    Let's find out what created your failure to get a response.

    thanks
    mike

  4. #4
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    Quote Originally Posted by coffeegeek2112
    About a year ago I purchased a fantom comp ds frame, and I just noticed, when you lock the back wheel with the brake and rock the bike a bit, the disc tab looks as if it will snap off. It moves that much. I dont know if there are any issues with the stays cracking there, but is there a beefier stay available? I noticed a gusset welded in the corner on the newer frames. If there is not a upgrade available, do I have to worry about the stay breaking? Thanks.
    I have no idea what this is; I would have to see it.
    We have never had one break; so it maybe not an issue.

    All frames and disc tabs have flex; it is rare that any fail

    I think you have e-mailed the office and they have given you a tech response. If not, please PM your e-mail address to me.

    Thanks

    Mike

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