Anyone know what's up with Jet Lites?- Mtbr.com
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  1. #1
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    Anyone know what's up with Jet Lites?

    Ordered a setup from them partly because they're supposed to have excellent service, but called twice, got VM both times and left messages, then tried e-mail, but still no response.

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  3. #3
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    That was like 2 years ago.

  4. #4
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    Hmmm. That is not my experience, as I have talked to people during normal business hours there.

  5. #5
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    Quote Originally Posted by sngltrkr
    That was like 2 years ago.
    Yes, but the company has been in a slow decline since that point. Very little in the way of new product introduction and they simply haven't kept up with the latest technology. I don't have any first hand knowledge about the health of the company, but it's hard to see how they can stay in business without updated products. It's sad, because I really liked Jet lights back when they had competitive products in the market.

  6. #6
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    Heard back from them today and they took care of my problem (which happened to be my mistake). Guess they were out of the shop for a bit. I don't really know how well their products compare to the others, but my light works well and I'm happy with it.

  7. #7
    BBW
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    they are a great company IMO

  8. #8
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    Great company and even without Jim, they seem to be chugging along okay. It would be good if they focused on some new product development now.

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