• 10-18-2012
    edge_kw
    Jamis carbon frame warranty/replacement
    Has anyone had any experience with how long the process takes to get a new frame from Jamis? Thanks.
  • 10-18-2012
    horsey24
    I had a jamis carbon road bike frame replaced under warranty.
    The process a long time, but only because it was an XL frame, and they didn't have anything spare available. So I had to wait until the next production batch...
    The positive of that being I got a brand new 2012 model frame to replace 2009 model frame :)
  • 10-18-2012
    BicyclePhD
    Edge,

    I run the Tech Department for Jamis PM me the info about your claim and I will see what I can find out for you. Please include Frame size, model and shop you are using to processes the claim.

    Thanks
    Tim
  • 10-19-2012
    edge_kw
    PM sent. Thank you.