What's Ibis' Covid Status?- Mtbr.com
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  1. #1
    bike rider
    Reputation: Lelandjt's Avatar
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    What's Ibis' Covid Status?

    In early March they had a notification on the website saying they were locked out until April 7 so pending orders would ship then. Since the 7th I've left voicemails and emails with no response. Does anyone know when they're going back to work? Has anyone gotten a reply in the last couple weeks? I ordered a bike for a customer in late February and would like to give her some info on when it will arrive.
    Keep the Country country.

  2. #2
    mtbr member
    Reputation: Pasqual Tonzola's Avatar
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    Quote Originally Posted by Lelandjt View Post
    In early March they had a notification on the website saying they were locked out until April 7 so pending orders would ship then. Since the 7th I've left voicemails and emails with no response. Does anyone know when they're going back to work? Has anyone gotten a reply in the last couple weeks? I ordered a bike for a customer in late February and would like to give her some info on when it will arrive.
    Check their IG post or email Josh. He was super helpful when my RAF was getting shipped




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  3. #3
    mtbr member
    Reputation: Salami's Avatar
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    A friend emailed them on Tuesday and got a response back the next day.

    Try contacting them again.

  4. #4
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    I had no luck through the usual channels but an employee on here helped through PM. Hopefully my customer will have her Ripley before the snow finishes melting.
    Keep the Country country.

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