Edge 520 no longer functional after update- Mtbr.com
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  1. #1
    svj
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    Edge 520 no longer functional after update

    I accepted the update for my 520 two days ago and it has not been able to acquire satellites since.

    Despite there being several forum posts on the Garmin support forum addressing this same issue, they refuse to acknowledge a problem.

    The only solution they offered was a replacement for $107. It is 23momths old, and was working perfectly before the update...

    I am a very displeased customer right now.

    Anyone have a similar problem?

  2. #2
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    Almost = Didn't

  3. #3
    svj
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    Thank you for the suggestion. I tried this and it didn't work. I will try again. Hopefully something works!

  4. #4
    since 4/10/2009
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    Good to know there are problems. My Edge 705 got bricked by a bad firmware update many years ago. I was still within warranty, and got a replacement at no charge, which I promptly sold because I had other issues with the device, and that was the last straw. I am going to wait awhile before installing this update, for sure. My 520 is out of warranty, and I don't relish buying a new one.

  5. #5
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  6. #6
    svj
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    After several emails with Garmin, they asked me to send it in for a replacement.

    I wasn't happy with the phone representative's initial response, but I am more than pleased with the outcome.

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