Giant's web site is horrible- Mtbr.com
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  1. #1
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    Giant's web site is horrible

    I'm considering a purchase of Reign X frame so I wanted to find out some information about it. But I couldn't find any info about warranty and tech spects of the frame (shock length, max. acceptable fork length...). I'm writing this to say that I form my concept of each bike manufacturer not only by bike development, design and so on but also I require information source (mostly web sites). I have to say that for me the information gain of Giant's web site is minimal (I don't want to say almost zero). What do you think?

  2. #2
    Afric Pepperbird
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    It is rather lacking compared to other sites. If you call them, they are always happy to answer technical questions...

    In the US it's 800-US-GIANT

  3. #3
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    shock length should be 7.875x2.25"

  4. #4
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    I wouldn't worry too much about their website.

    it hasn't stopped most of us here from buying 1,2 or more Giants. You can get more info than you will ever need (or maybe want) from us here. In the flesh, they are great bikes, and I have had good luck with their CS on the phone. If you want a fun website, with lots of info and builds, prices, etc, go to the Santa Cruz website. The only thing is, if you want to buy one of their bikes or need customer service, you may be waiting forever! Giant= A+, SC= F-, but I here SC is improving!.Just my opinion...

  5. #5
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    Here in Slovakia customer service is something horrible. A friend of mine broke his Giant AC. Obviously it was a weld failure. Our local Giant dealer refused to replace or repair it.

  6. #6
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    Giant UK's website is great because they have BOOBs right on the front page - check it out:

    http://giantbicycles.com/en-GB/

  7. #7
    1.21 Jigowatts!
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    I agree. They have a long way to go for a quality website. There is a lot more information they should be posting.
    '07 Giant Anthem 2
    '07 Giant Yukon
    '95 Diamondback WCF Vertex

  8. #8
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    Quote Originally Posted by syadasti
    Giant UK's website is great because they have BOOBs right on the front page - check it out:

    http://giantbicycles.com/en-GB/
    Those boobs need no bra. Duck tape is more than enuff

  9. #9
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    No good

    Quote Originally Posted by paneristi
    Those boobs need no bra. Duck tape is more than enuff
    GIANT BOOBS would have been way cooler than GIANT & BOOBS

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