Comically bad pro build in for service at the LBS- Mtbr.com
Results 1 to 6 of 6
  1. #1
    Rider
    Reputation: TylerVernon's Avatar
    Join Date
    Nov 2019
    Posts
    541

    Comically bad pro build in for service at the LBS

    Hanging out at the LBS yesterday and the mechanic exclaimed "I can't believe what I'm seeing!" I took some pics while this unfolded. Bike is a Cannondale Synapse disc assembled (frame swap I think) by another LBS for $200. Customer brought it in because the shifting was bad.

    Some of these can be a little game of "can you spot the problem?"

    #1


    #2


    #3


    #4


    #5


    This one's obvious, just a barely started screw.


    May be hard to see, but there were pieces of something like rubber chunks inside the brake lines. This caused a flow restriction and a loud sucking sound when the lever was depressed.




    Not pictured: Rear shift cable (bare cable) doing a spiral around the brake hose inside the down tube, crooked olives on both brake hoses, wrong barb used on both hoses (BH90 instead of BH59).
    Attached Thumbnails Attached Thumbnails Comically bad pro build in for service at the LBS-synapse-1-.jpg  

    Comically bad pro build in for service at the LBS-synapse-7-.jpg  

    Comically bad pro build in for service at the LBS-synapse-2-.jpg  

    Comically bad pro build in for service at the LBS-synapse-6-.jpg  

    Comically bad pro build in for service at the LBS-synapse-3-.jpg  

    Comically bad pro build in for service at the LBS-synapse-4-.jpg  

    Comically bad pro build in for service at the LBS-synapse-5-.jpg  


  2. #2
    Duck Fonald
    Reputation: Finch Platte's Avatar
    Join Date
    Nov 2003
    Posts
    17,376
    Was the mechanic who did that named Jerry Rigg?

    That's bad.
    “The further a society drifts from truth, the more it will hate those who speak it.”

    George Orwell

  3. #3
    Self Appointed Judge&Jury
    Reputation: DIRTJUNKIE's Avatar
    Join Date
    Oct 2000
    Posts
    35,093
    Quote Originally Posted by Finch Platte View Post
    Was the mechanic who did that named Jerry Rigg?

    That's bad.
    No, he was named Mickey Mouse.
    Quote Originally Posted by mileslong View Post
    I passionately remove rocks and corners and other stuff I find too hard to ride.

  4. #4
    since 4/10/2009
    Reputation: Harold's Avatar
    Join Date
    Dec 2003
    Posts
    28,817
    holy sweet hell.

    I hope your shop completely redoes the build, and the customer takes the receipt (with a detailed explanation of the problems) back to the original shop and demands a refund and reimbursement.

    I did that once when an auto shop screwed up a simple fluid change on a truck I owned ~15yrs ago, and the dealer had to completely flush my transmission to put the correct fluid in. I made the original shop pay up (which they did, and didn't fight me on, because I documented the hell out of everything).

  5. #5
    Rider
    Reputation: TylerVernon's Avatar
    Join Date
    Nov 2019
    Posts
    541
    Quote Originally Posted by Harold View Post
    holy sweet hell.

    I hope your shop completely redoes the build, and the customer takes the receipt (with a detailed explanation of the problems) back to the original shop and demands a refund and reimbursement.
    It was almost completely redone. Kinda had to with all the issues.

    #1 - Cable guide left off.
    #2 - No BB30 retaining clips
    #3 - Cable housing against the carbon
    #4 - quicklink backwards
    #5 - Shifter housing split in half

  6. #6
    mtbr member
    Reputation: Crankout's Avatar
    Join Date
    Jun 2010
    Posts
    3,665
    This is why I get my bikes at Dick's.
    The only important thing these days, is rhythm and melody. Rhythm...and melody.

Similar Threads

  1. Replies: 2
    Last Post: 08-08-2007, 07:43 AM
  2. Enduro SL Pro VS. Intense 6.6 LBS VS. LBS
    By cbecurtis in forum Specialized
    Replies: 1
    Last Post: 01-31-2007, 02:37 PM
  3. Bad customer service at LBS?
    By rzozaya1969 in forum General Discussion
    Replies: 4
    Last Post: 05-05-2005, 08:20 PM
  4. TALAS Oil > goint to 7.5 lbs from 7 lbs, good or bad
    By tim_fsr in forum Shocks and Suspension
    Replies: 1
    Last Post: 08-16-2004, 01:50 PM

Members who have read this thread: 142

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

THE SITE

ABOUT MTBR

VISIT US AT

© Copyright 2020 VerticalScope Inc. All rights reserved.