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  1. #1
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    Where to get shock rebuilt with fast turnaround time

    Hi MTBR's. I'm in Sudbury Ontario and after my last ride I noticed oil bubbling out of the rebound knob/CTD lever on my shock. It's a Fox Float CTD with DRCV.

    I need to get it repaired and am looking for advice on where I could take it or send it to get repaired with a reasonably fast turnaround. The shop I spoke to yesterday was talking 2+ weeks. Is this typical or are there shops in Canada that can do a fast turnaround?

    Any recommendations?

    Thanks
    Ando

  2. #2
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    You have to bring it to the bike shop so they will send it to fox for repair. It will takes 2 weeks for them to fix it

    Sent from my SM-G965W using Tapatalk

  3. #3
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    I was hoping for faster. Back home it's 48 hour turnaround.

  4. #4
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    Send it direct to Fox. I just had my Fox fork serviced inside of 10 days.

    FYI--most shops can no longer service forks. They are acting only as middle men. Set up an account direct with Fox and deal direct.

  5. #5
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    Quote Originally Posted by bingemtbr View Post
    Send it direct to Fox. I just had my Fox fork serviced inside of 10 days.

    FYI--most shops can no longer service forks. They are acting only as middle men. Set up an account direct with Fox and deal direct.
    Can regularl users set up an account with fox?

    Sent from my SM-G965W using Tapatalk

  6. #6
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    No. In Canada shops don't actually send it to Fox, they send it to OGC, the Fox distributor in Canada, who are strictly B2B. You have other (IMO better from years of experience at a shop and with OGC) options though if you're out of warranty. I would send it to SuspensionWerx.

    Just be aware since that's an older shock, there may be other delays if there are any of the proprietary parts needed which they don't have in stock. tbh, I know it sounds like a bit of a waste, but if you are planning on keeping the bike for a while and that shock has seen lots of use, I'd consider a new shock, those DRCV's aren't exactly known for reliability. If it hasn't been used much, a service is likely sufficient.

  7. #7
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    OGC has online Service Form. Not sure if this is for end-users or bike shops. Could call them to confirm.

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