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  1. #1
    mtbr member
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    Jul 2007
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    152

    Garbaruk - are these guys really this bad?

    I ordered a chainring from them back on Nov 1st 2018, still no sign of it and I can't even get a valid tracking number from these jokers.

    Apparently the original shipment got misplaced then they said they would re ship it (but it was the same original useless tracking number so i doubt they did anything) then after another month they said they would mail a replacement but haven't given me a tracking number despite my request.

    i've given up at this point and ordered of a reputable site, i know its only a chainring but its put my entire build on hold for 10 weeks now.

  2. #2
    mtbr member
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    Join Date
    Nov 2016
    Posts
    69
    Well, I ordered some cassette sample for them, they asked me to wait for 3 month to deliver the product.

  3. #3
    mtbr member
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    Join Date
    Jan 2019
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    2
    "Cobbler, stick to your last."

    They are great manufacturers, but i would order from elsewhere (parts retailers / distributors). I dont know if its allowed to name one, but you can find it on google quite easily...

  4. #4
    bike tester
    Reputation: syl3's Avatar
    Join Date
    Apr 2008
    Posts
    1,210
    only order garbaruk parts that are in stock withb r2-bike, it will save you a lot of hassle. ukrainian post and customs are a nightmare, they "lose" packages all the time

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