Intense Warranty- Mtbr.com
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  1. #1
    Flyboy
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    Jul 2004
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    10

    Intense Warranty

    My boys and Intense customer service heard from me personally, and got on it for me. Thanks Chad and Johhny for getting this thing figured out!
    Last edited by zgrk; 09-01-2011 at 12:40 PM. Reason: delete

  2. #2
    moaaar shimz
    Reputation: tacubaya's Avatar
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    Jan 2006
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    9,116
    Videotape?

  3. #3
    Come at me bro.
    Reputation: drastic.'s Avatar
    Join Date
    Nov 2010
    Posts
    300
    in for videotaping.




    goodluck w/ sorting out your warranty woes though.

  4. #4
    mtbr member
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    Mar 2009
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    204
    I would wait to recieve the new swingarm then SELL all your Intense bikes.Get with a company that takes care of their issues asap! I have had excellent customer service from the 2 bikes i ride Canfield Brothers and Mountain Cycle and have had to deal with issues and was always well taken care of by both and will stand behind both brands 100%. I had 2 Mountain Cycle Sin frames warrientied 1 was out of warranty they covered and upgraded me with the newer 8.0 revised 9.5 model and no issues . This is just my option and others will agree or disagree like SMT he will NOT AGREE he loves his Intense Company. I have seen many issues with the 951 frame maybe they can get this guy a M9 and make it RIGHT. I have not heard any bad things about the M9 and SMT can tell you more about that!

  5. #5
    NICE KID...NICE
    Reputation: wookie freeride's Avatar
    Join Date
    Apr 2007
    Posts
    717

    Transition Bike Co. Loves their people...

    And there's plenty of room in the Bus... Hop on in!



    But Seriously. That sucks and theres no excuse for that. I feel for ya. Thats a long ass time.
    "At that point man, your just riding your bike."


    Transition


    Pedalshop

  6. #6
    mtbr member
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    1,875
    Sorry to hear this. As you know, there are many stories like yours regarding Intense.

    I still have & ride an uzzi vpx...great bike once i fixed the geo.

    but I know two shop owners who gave up carrying Intense -- it was just too much for them to deal with the poor CS from Intense. And it sucks to be a shop owner, calling Intense over and over trying to get them to take care of an issue, and then have to face your customer coming in and asking 'so did the part arrive yet?'.
    Originally posted by bucksaw87
    I still fail to see how mustaches, fixies, and PBR are ironic.

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