Thumbs up for thetouringstore.com- Mtbr.com
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  1. #1
    HowtoOverthrowtheSystem
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    Join Date
    Jan 2004
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    923

    Thumbs up for thetouringstore.com

    Wayne at www.thetouringstore.com has been one of the best people I've dealt with on the web. I ordered a set of Ortlieb panniers last summer. He credited me for shipping (to AK) since he usually gives free shipping to the lower 48. He sends candy along with each order.

    He recently helped me with a warranty claim and quickly shipped me the replacement part (new inside pocket for a Backpacker Plus) free of charge (with more candy!)

    If you are in the market for some racks/panniers/etc please be sure to give his site a look.

  2. #2
    mtbr member
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    Join Date
    Aug 2007
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    51
    Agree with you 100%. Wayne is a legend. I bought a set of panniers from him last year and he was great to deal with.

  3. #3
    mtbr member
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    Aug 2007
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    4,667
    The candy is the only reason I would buy from him. I'm going to be getting a set of Ortlieb rolltops f/r soon and they'll be from him.

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