Ordering question?- Mtbr.com
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  1. #1
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    Ordering question?

    I think I have finally decided to purchase a Neuron AL, but have a couple questions.

    I've seen some Canyon unboxing videos and I've read some things that state peddles do come with the bikes(generic flats) and that a shock pump is also included. Can anyone confirm this? Or do I need to order both.

    Also did you actually have to sign for the delivery or was it just left. I ask because unless I take off work I'll have no way to be home to sign. Is it possible to have it delivered to a Fedex store and pick it up there when I can.

    Obviously I'll try and call Canyon to confirm directly but with work it might take a day or two and just thought maybe someone here might be able to help.

    Thanks in advance.

  2. #2
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    can you ship to work ??? I have done this many times for other items--I suspect some places are ok and others not so much.

  3. #3
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    You do have to sign for it. Sign up for FedEx delivery manager and you can have it sent to a FedEx store or FedEx pickup location (for me it was a local Walgreens) once you have a tracking number. My Spectral came with generic pedals, you will want something better. It also came with a shock pump.

    Sent from my SM-G973U using Tapatalk

  4. #4
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    Me and my better half has four Canyons between us; 2xSpectral, Lux and Ultimate. Shock pump and torque tool included with all bikes (no shock pump with the ultimate, of course) but no pedals.


    Sent from my iPhone using Tapatalk Pro

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