Question on warranty item from Giant?-
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  1. #1
    mtbr member
    Join Date
    Oct 2011

    Question on warranty item from Giant?

    Question has anyone had experience with this? I sent in pictures of a rear cracked triangle on my bike, and has anyone done this or have had experience with this? How long did it take to get it back from a warranty from Giant. Thanks for your time

  2. #2
    I live to bike
    Reputation: Jwiffle's Avatar
    Join Date
    Jan 2004
    As far as I'm aware, you have to go through a Giant dealer for a warranty. Emailing Giant directly won't get you far.

    Giant usually is pretty good with warranties. Frames we've had warrantied are usually replaced within about a week.
    Stop in at Element Sports.
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