Question on warranty item from Giant?- Mtbr.com
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  1. #1
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    Question on warranty item from Giant?

    Question has anyone had experience with this? I sent in pictures of a rear cracked triangle on my bike, and has anyone done this or have had experience with this? How long did it take to get it back from a warranty from Giant. Thanks for your time

  2. #2
    I live to bike
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    As far as I'm aware, you have to go through a Giant dealer for a warranty. Emailing Giant directly won't get you far.

    Giant usually is pretty good with warranties. Frames we've had warrantied are usually replaced within about a week.
    Stop in at Element Sports. www.elementsport.com
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