Recommended Giant dealer in Phx area - x-post from Giant forum- Mtbr.com
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  1. #1
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    Recommended Giant dealer in Phx area - x-post from Giant forum

    Can anybody recommend a very knowledgeable Giant dealer for service in the Phoenix metro area, preferrably one that specializes in mountain bikes? I have an '03 NRS Air that still is exhibiting some play in the rear shock mount (probably a bushing issue) and I have not had much luck in working with 2 dealers. Even though scores of people on MTBR have reported the same issues I have, these dealers shake their head like I am the first. "We've never seen that before" they say. And that's when they go hunting around trying to figure out the problem.

    I know I am not the first to have this problem around here and I'd like to find a Giant dealer that knows their sh%t (if you know what I mean).

    Thx...Doug

  2. #2
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    Try SMC in Ahwatukee

    If you go, let them know Greg Watley sent you.
    Last edited by bugaroo; 05-26-2004 at 11:40 PM. Reason: spelling

  3. #3
    JJK
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    Giant Dealer

    Hey Doug try the guys at Excellent Bikes. At I-17 and Bell rd. 602-548-0567,
    They have a good group of mech's and treat ya well.

    Later,
    JohnnyK

  4. #4
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    Second Excellent. Never bought a bike from them, but they do most of my shop work, and have never let me down.

  5. #5
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    I don't know about phnx metro as I live in the east. I think South Mtn Cycle, Landis, and Domenics carry giant. Maybe you could give a call to get their opinion.

    -kevin

  6. #6
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    Quote Originally Posted by JJK
    Hey Doug try the guys at Excellent Bikes. At I-17 and Bell rd. 602-548-0567,
    They have a good group of mech's and treat ya well.

    Later,
    JohnnyK

    I concur. avoid cylcle spectrum like the plaque, I dont know if they carry giants but if they do steer clear.

  7. #7
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    Quote Originally Posted by snowman3
    I don't know about phnx metro as I live in the east. I think South Mtn Cycle, Landis, and Domenics carry giant. Maybe you could give a call to get their opinion.

    -kevin
    I would recommend South Mountain Cycle - execellent service.

  8. #8
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    I would reccomend Landis on Southern and Price. They have a couple of good mechanics and they deal with Giant. It is an easy fix. Just need to get a bushing kit from Giant and install it. Hopefully any Giant dealer would be able to figure that out. I would like to be able to help you out but I do not work at a Giant dealer.

  9. #9
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    Thanks for the advice - went to Landis

    Thanks a lot for all of the recommendations. I ended up taking my NRS to the Landis store on Scottsdale/Shea. I found out that the main wrench there is a friend of a friend, so I figured I should take advantage of that relationship.

    Thx...Doug

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