Thumbs up to MET helmets- Mtbr.com
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  1. #1
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    Reputation: Wombat's Avatar
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    Thumbs up to MET helmets

    About 5 weeks ago I noticed that my almost 3 year old Met helmet was cracked. I hadn't crashed it or treated it roughly, so I contacted the Australian distributor to ask about their 3 year warranty.

    After sending the helmet to them and waiting while they assessed it and got advice from Met, I received a new free helmet today. It's nice when companies honour their warranties.

    Tim

  2. #2
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    Reputation: frisky_zissou's Avatar
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    Sweet. I must say though if my 3 year old helmet cracked i would probably just buy a new one so nice work for taking the effort to get it replaced. I like companies with good C.S.

  3. #3
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    Good stuff. I never think of warranty when things break... man I'm not too bright most of the time

  4. #4
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    I also bought a new helmet (Bell) while waiting to see what would happen: a bit hard to be without one for 5 weeks. I didn't have high expectations.

    Tim

  5. #5
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    They also do a crash replacement, if you damage it in a crash they give you a new one about 1/2 price. Good way to keep riders wearing their helmets.

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