I just got some Scott Road Pro shoes and part of the decision process was the advertised adjustable insole system. Since I have flat feet I could really benefit from being able to make the arch support higher without adding too much extra cushioning inside the shoe or spending more money on and aftermarket insole.

However the shoes did not come with any extra bits to adjust that and I can't seem to find them anywhere online. Does anyone have experience with this? Did your Scott shoes come with extra bits to adjust the insoles and did I just get unlucky?