Props to XSportsprotective- Mtbr.com
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  1. #1
    mtbr member
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    Good job! Props to XSportsprotective

    Just wanted to give little positive feedback for XSportsprotective.com

    I ordered a Bell Sanction helmet and some Fox gloves a couple of weeks ago. They arrived quickly and I had tracking numbers in my email within a day of ordering. Everything arrived as expected, perfect shape. The only issue I had was my melon was apparently larger than I thought and needed to return it for a larger size. No RMA needed, just box it back up and ship it back(at my expense as expected) and write on the receipt what I wanted it replaced with. They emailed me that they received it and also notified me that the color I originally ordered was out of stock until next year and gave me options to get another color or get a refund. I was cool with the other color option so I had them send the larger size. Again, received tracking and the helmet showed up a few days later. All is well, fits well and the color is cool too.

    I was looking at my invoice and noticed that they discounted the replacement helmet by another $12 (no reason given but what do I care). This on a helmet that only cost $69 and had free shipping on both the original and replacement helmet. Overall, I had a great online experience and plan on ordering more gear from them soon.

    Disclaimer: I am NOT affiliated with them at all and am just a customer.

  2. #2
    mtbr member
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    Jun 2011
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    Appreciate the props! We had dropped the price on the Sanction between when you originally ordered it and when we processed your exchange. Charging you the higher price on the exchange isn't something we'd ever do.... Glad you benefited from the end-of-season discount.
    Jim B
    XSportsProtective
    (800)930-4084
    www.XSportsProtective.com
    [email protected]

  3. #3
    mtbr member
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    Works for me, thanks for the great service and honesty.

  4. #4
    beater
    Reputation: evasive's Avatar
    Join Date
    Feb 2005
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    5,446
    I bought my Dainese knee pads from them. Good price, good service, and I'd use them again.

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