Has anyone used Kali's crash replacement program?- Mtbr.com
Results 1 to 5 of 5
  1. #1
    mtbr member
    Reputation:
    Join Date
    Mar 2009
    Posts
    47

    Has anyone used Kali's crash replacement program?

    I "used" my Maya last Monday. I didn't even realize the helmet hit the ground until after I got home from getting stitches and was looking over my gear (Mad props to Kali). It's just a small dent but you are supposed to replace after anything​ right?

    Anyway, I registered for the program Tuesday (didn't realize the program existed when I bought the helmet) and submitted a claim a week ago today. I was just curious how long it's taken other people to hear back from Kali? It's a super generous program for them to have, so I don't want to bug them yet, but I commute by bike almost everyday and want to stop borrowing my roommates helmet. I figured someone here would have used it and could help set some expectations as far as how long I'm likely going to wait.

    Thanks!

  2. #2
    mtbr member
    Reputation: RS VR6's Avatar
    Join Date
    Mar 2007
    Posts
    5,157
    I called Kali direct when I found some cracks on my Avatar 2 helmet. They told me to go through a Kaii dealer and had a new helmet in two weeks.

  3. #3
    mtbr member
    Reputation:
    Join Date
    Mar 2009
    Posts
    47
    We're the cracks from a crash or a warranty thing for you?

  4. #4
    mtbr member
    Reputation:
    Join Date
    Jun 2017
    Posts
    22
    Smoothinto2nd,
    Check your PM's. I'll get you takes care of asap.

  5. #5
    mtbr member
    Reputation:
    Join Date
    Dec 2016
    Posts
    663
    Sounds like an awesome deal, though I'm sure this only applies to their higher end helmets.
    Last edited by MozFat; 06-21-2017 at 05:40 AM. Reason: Correct facts

Similar Threads

  1. Kali helmet replacement parts?
    By rz79 in forum Apparel and Protection
    Replies: 2
    Last Post: 05-07-2015, 12:15 PM
  2. Scott crash replacement program
    By uniomerus in forum Scott Sports
    Replies: 0
    Last Post: 10-22-2014, 11:06 PM
  3. Giant Crash Replacement Program?
    By themerv in forum Giant
    Replies: 1
    Last Post: 07-14-2013, 06:41 PM
  4. Has Anyone Used a Training Program?
    By NeedO2 in forum XC Racing and Training
    Replies: 11
    Last Post: 12-28-2012, 02:19 PM
  5. Crash Replacement Program
    By snocorider in forum Transition Bikes
    Replies: 3
    Last Post: 10-12-2012, 09:04 PM

Members who have read this thread: 2

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

THE SITE

ABOUT MTBR

VISIT US AT

© Copyright 2020 VerticalScope Inc. All rights reserved.