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  1. #1
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    Wrong Size From The Lbs

    Pinched pennies to buy a 575 2 years ago from LBS, tested and ordered a medium. While riding over the last 2 years the bike felt squirrley especially on the downhills, kept returning to the shop and replaced gooseneck and handle bars etc more times than I care to think about, they told me the bike was a good fit ( I am 5'8"-5'9") just need to fine tune. Now the shop no longer deals YETI so I went to another shop for some parts and was told the bike is a small and that I should be on a medium. Told this to the original LBS and was basically told "to bad it has been 2 years and they do not deal with YETI anymore" Now what spend the $$$$ on a frame?

  2. #2
    In my mind, I can do it!
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    Quote Originally Posted by MTNBIKE_TELE
    Pinched pennies to buy a 575 2 years ago from LBS, tested and ordered a medium. While riding over the last 2 years the bike felt squirrley especially on the downhills, kept returning to the shop and replaced gooseneck and handle bars etc more times than I care to think about, they told me the bike was a good fit ( I am 5'8"-5'9") just need to fine tune. Now the shop no longer deals YETI so I went to another shop for some parts and was told the bike is a small and that I should be on a medium. Told this to the original LBS and was basically told "to bad it has been 2 years and they do not deal with YETI anymore" Now what spend the $$$$ on a frame?
    That bites. Maybe you can put the word out that you are wanting to trade your small frame for a medium frame. Maybe there is someone out there that has a medium that needs a small.

  3. #3
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    Also, call Yeti. They may not be able to do anything since the shop isnt with em anymore, but at least let em know. I wouldnt expect a new frame or anything, but maybe they have a trade in program or something, and also, their demo bikes will be for sale soon.

    good luck

    Matt

  4. #4
    The former Blue 'Goose
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    Don't the bikes have little stickers on the frame that indicate the size?

    That's a hard deal to deal with.

    One thought:

    Sell what you've got and use the proceeds towards something that is
    the proper size.

    Another thought:

    Try buying a medium frame for the same bike if you really like it.

    But yeah, contact Yeti and see what they say.

  5. #5
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    The sticker sits on the down tbe for the seat posr and the LBS covered it and others with their shops decals.

  6. #6
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    Damn! Hope it works out. Congrats to you for not knocking somebodys head off.

    Ant

  7. #7
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    You might want to consider a complaint to the Better Business Bureau too. Especially if you have a receipt that has the serial number with the wrong size on it. I mean, if they put their sticker on over the frame size sticker, they knew they were screwing you........

    Dean

  8. #8
    In my mind, I can do it!
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    Quote Originally Posted by Deanoldo
    You might want to consider a complaint to the Better Business Bureau too. Especially if you have a receipt that has the serial number with the wrong size on it. I mean, if they put their sticker on over the frame size sticker, they knew they were screwing you........

    Dean
    Heck, if you have all that, I would just take them to small claims court and sue them. They may want to work with you once they get the summons...

  9. #9
    Hi!!!
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    Wait...I've had my Yeti for nearly a year and I've never noticed that there was a size sticker anywhere. Does someone have a pic of one? Ehhh but then again my bike is usually pretty damn dirty .

    Did you actually measure the bike to compare it to the measurements on the Yeti site?
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  10. #10
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    Small claims court...

  11. #11
    surly inbred
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    It took two years to figure this out?

  12. #12
    surly inbred
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    Quote Originally Posted by BelaySlave
    Does someone have a pic of one?

  13. #13
    Hi!!!
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    Here is the best pic of the rearside of my bike. I have a MTBR sticker underneath the Yeti badge on the seat tube, but I swear that I've never seen a size sticker anywhere on my bike. FWIW...I have an '05. I'll have to look at it again later.

    http://www.fototime.com/{FF53B2E1-035E-4CAC-B9AF-ACEAC342AD4E}/picture.JPG
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  14. #14
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    Quote Originally Posted by iviguy
    Heck, if you have all that, I would just take them to small claims court and sue them. They may want to work with you once they get the summons...
    Nevermind, I didn't read the original post closely enough.

  15. #15
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    Quote Originally Posted by BelaySlave
    Here is the best pic of the rearside of my bike. I have a MTBR sticker underneath the Yeti badge on the seat tube, but I swear that I've never seen a size sticker anywhere on my bike. FWIW...I have an '05. I'll have to look at it again later.

    Fixed your image tags

  16. #16
    bg.
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    Quote Originally Posted by Deanoldo
    You might want to consider a complaint to the Better Business Bureau too. Especially if you have a receipt that has the serial number with the wrong size on it. I mean, if they put their sticker on over the frame size sticker, they knew they were screwing you........

    Dean
    You've gotta be kidding. it's been 2 years! The best that could be expected is maybe a deal on a new one, even then, why even expect that? 2 years man, most of my bikes arn't even two years old before I replace them.

    Anyways, most shop warranties are for like 90 days, after that TS.

  17. #17
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    how to tell the size of a Yeti frame

    there should be an S,M or L as a part of the serial number on the botton bracket.

  18. #18
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    mine too!!

    supposedly medium 575 less then a month old. guess what?? no sticker on my downtube either. got me curious, so i flipped the bike over and the serial number has an S at the end. so i got a small frame instead of medium?? i would like to know for sure before raising holy hell at the bike shop!!

  19. #19
    Hi!!!
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    Just do some measurements and compare them against what is on the Yeti site.
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  20. #20
    the 36 year old grom
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    Quote Originally Posted by MTNBIKE_TELE
    Pinched pennies to buy a 575 2 years ago from LBS, tested and ordered a medium. While riding over the last 2 years the bike felt squirrley especially on the downhills, kept returning to the shop and replaced gooseneck and handle bars etc more times than I care to think about, they told me the bike was a good fit ( I am 5'8"-5'9") just need to fine tune. Now the shop no longer deals YETI so I went to another shop for some parts and was told the bike is a small and that I should be on a medium. Told this to the original LBS and was basically told "to bad it has been 2 years and they do not deal with YETI anymore" Now what spend the $$$$ on a frame?
    same thing happend to me. but I figured it out in 5 months. at the very least yeti should give you a crash replacement deal. titus swaped me out for $150.

  21. #21
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    glad i found this thread. from above my medium frame is a small. my lbs is taking care of the mix up. i only had the bike two weeks. i feel for some of the others and the issues they've had. quickly learning "buyer beware"!!

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