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  1. #1
    Daniel the Dog
    Reputation:
    Join Date
    Mar 2008
    Posts
    6,525

    Super service by Universal and DT!

    I broke my old Hayes Superlight hub. It cracked. DT covered this old hub by sending me a brand new hub free! I dropped the cracked rear wheel off on July 27th and got a built rear wheel today. DT wanted to see the hub before they warrantied it. It cost me $125 for a Mavic 819 with black spokes and nipple laced to the new DT hub in less than two weeks. Great service and a great price. By the way, I'm a pain in the butt customer who goes into withdrawals without my bike, so I call quite a bit. Good on you DT and Univeral Cycles. Both will get my sole business.

    Jaybo

  2. #2
    mtbr member
    Reputation: Mudman's Avatar
    Join Date
    Jan 2004
    Posts
    50
    I recently had a failure on a DT hub. DT sent me a new hub at no cost and pretty quick turn around too.

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