I don't normally talk up internet companies but feel the need to give some due credit to Jenson. In the past couple of months I've easily spent a couple of thousand dollars at various online retailers trying to get the best deals on three frames that I'm currently in the process of building up. Jenson alone is responsible for a huge chunk of my budget due to their price matching (and often beating), selection, in-stock items, etc. Another plus that Jenson has on their side that other companies such as Cambria, Pricepoint, and Green Fish Sports cannot lay claim to is that their parts are new in the box. Do you know how depressing it is to drop 700.00 for a front fork and wheelset under the impression that they are new in the box only to have them show up in a cut down bike box wrapped in bubble wrap with their misc. parts strewn throughout crumpled up newspaper?
Last night I attempted to mount a pair of Avid Code 185's to my Jamis and was dismayed (understatement) to find that the front calipers would not clear the rotor when mounted on a Minute Manitou 4. None of the adapters in the package for the Codes were working and none of the bolts were even close to being long enough. After doing some research on Sram/Avid's site I was at a loss as none of the available diagrams offered a solution to my problem. One call to Jenson and only one day later I had the proper adapter and correct length bolts to mount the front caliper. That is customer service and that is why I will wholeheartedly recommend Jenson to anyone.
Mtbr's 2016 Winter Biking GearReviews and Roundups
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Thread: Kudos to Jenson