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  1. #1
    offroader
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    Jenson Price match bull again.

    Jenson does it again..

    jenson refuses to price match again

    Your recent price match request was declined for Shimano XTR Trail BR-M988 Disc Brake, Right, Rear Brake, No Rotor in the amount of $189.98. The reason for the decline will be stated below:
    Sorry, we cannot match prices with Bluesky Cycling on Shimano product. Bluesky is selling OEM product without packaging (not the same as our new product) without disclosing this to the consumer. The Jenson USA item you are requesting a match on is brand new in Shimano retail packaging with USA warranty.
    BlueSkyCycling.com - Shimano XTR M988 IceTech Trail Disc Brake w/Adapter

    Called bluesky they are selling the full retail version. Jenson's price match policy a joke. They make up ******** excuses whenever they want.


    edit:

    Jenson assumed it was OE. Just like they assumed the the rims were out of stock (they arrived in 3 business days) jenson refuses to price match again , and just like they assumed the eggbeater SL pedals from blusky were OE (they were full retail packaging including cleats). They make up excuses not to price match. If anyone wants proof I can give it to them I have invoiceof the rims I ordered arriving within 3 buisiness days, and I have the invoice of the eggbeaters and shots of 4 pairs of them in my basement still in their box.

    What would be better is Jenson changed the wording on their price match to say "We price match most competitors, but if it's too low then we won't" I would not fault them for it. Just quit with the bull excuses it just pisses people off.

    edit:

    Think about it this way. A company says on their site "Price Match" yet they refuse to price match certain prices because they happen to have inside knowledge of the other businesses practices. How is the customer supposed to which are legitimate claims and which were fabricated in order to skirt their price match guaranty? The customer had no way of knowing who is telling the truth. They choose who and when to price match and customer are left guessing as to who and what to believe
    Last edited by CupOfJava; 12-07-2012 at 01:13 PM.

  2. #2
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    Honestly I'd trust Jenson over BlueSky. I've ordered from BlueSky several times and always received brand new parts but out of the original packaging. Whether or not it's a take-off part it's not being sold as a brand new part.

    If Jenson won't match, try Treefort or Universal.

  3. #3
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    Quote Originally Posted by GTscoob View Post
    If Jenson won't match, try Treefort or Universal.
    Universal's price match is a joke. I have tried over 12 times in the past two months and I get the same response from Universal Cycles every time:

    "Unfortunately we can not meet your request for a price match of $xx.xx. The best price that we can offer is $xx.xx."

  4. #4
    B.Ike
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    or buy from blue sky? I got xt brakes from them recently and they were take offs.

  5. #5
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    Quote Originally Posted by elwoodturner View Post
    or buy from blue sky? I got xt brakes from them recently and they were take offs.
    Yeah, if you want the Bluesky price, why not just buy from them?

  6. #6
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    We get it, OP, you don't like Jenson. You've made this point tirelessly. Question is why you keep shopping there. Are you just dense or employed by a competitor?

    That said, I recently purchased a set of XT brakes from Bluesky. They were "new" in the unused sense, but not in retail packaging. I'm pleased for my needs, but certainly see why other retailers won't price match.

  7. #7
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    Quote Originally Posted by Blatant View Post
    We get it, OP, you don't like Jenson. You've made this point tirelessly. Question is why you keep shopping there. Are you just dense or employed by a competitor?

    That said, I recently purchased a set of XT brakes from Bluesky. They were "new" in the unused sense, but not in retail packaging. I'm pleased for my needs, but certainly see why other retailers won't price match.
    So if they are indeed not in retail boxes.....then yes, they are OE parts....whether they were installed or not.

    Jenson has every right deny the Price Match for that reason.
    I resolve to constantly assert my honest opinion on anything and everything - whether it is requested or not.
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  8. #8
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    Quote Originally Posted by Blatant View Post
    We get it, OP, you don't like Jenson. You've made this point tirelessly. Question is why you keep shopping there. Are you just dense or employed by a competitor?

    That said, I recently purchased a set of XT brakes from Bluesky. They were "new" in the unused sense, but not in retail packaging. I'm pleased for my needs, but certainly see why other retailers won't price match.
    Agreed. Purchased some elixir r from bluesky before but did not mention 'OE' in the description or title. I got brakes that were in plastic packaging in a plain/unmarked box with brake hoses that were 'pre-lengthened.' I wasn't born yesterday.

    I don't doubt bluesky's 'best price guarantee' but at least list if what we are buying OE or actually 'new' in retail packaging in the description or title... at least Jenson does.

  9. #9
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    Quote Originally Posted by Vespasianus View Post
    Yeah, if you want the Bluesky price, why not just buy from them?
    Because he wants OEM packaging.
    konahonzo

  10. #10
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    Since when does a business have to sell you their products at the price you want? If they wont sell it at the price you can find somewhere then don't buy there. It's their business and they have the right to refuse to sell you something at a certain price.

    Idiotic post.
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  11. #11
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    the point is that they are saying they will price match. However, that pricematch has to be apples to apples. I'm sure bluesky sells some stuff that is packaged appropriately, but they also oem takeoffs. since they don't indicate what you're getting, Jenson can't pricematch apples to apples. I agree with their decision based on that. If bluesky indicated oem takeoff or new in package, then you have a right to be upset.

    btw, I prefer pricepoint to jenson.

    -joel

  12. #12
    offroader
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    Seriously why bother having a price match policy when all you do is cherry pick the prices you want to match and deny the rest. It's a classic bait and switch policy designed to make buyers think they're getting the very best deal when they're not.

  13. #13
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    Quote Originally Posted by CupOfJava View Post
    Seriously why bother having a price match policy when all you do is cherry pick the prices you want to match and deny the rest. It's a classic bait and switch policy designed to make buyers think they're getting the very best deal when they're not.



    Because when you price match it is done on a level playing field. Price matching OEM against retailers that are doing nothing more than parting out bikes is a sure way to put yourself out of business. Why do you think they offer parts without OEM packaging? Get a fcuking clue.

  14. #14
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    Quote Originally Posted by CupOfJava View Post
    Seriously why bother having a price match policy when all you do is cherry pick the prices you want to match and deny the rest. It's a classic bait and switch policy designed to make buyers think they're getting the very best deal when they're not.
    Again, if there isnt a difference, then why dont you just buy them from blue sky?

  15. #15
    offroader
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    Quote Originally Posted by 92gli View Post
    Again, if there isnt a difference, then why dont you just buy them from blue sky?
    Yes, every time Jenson denies a price match I went ahead ordered the item anyway. And every time Jenson was wrong.

    ps. I want to thank the shills for the negative feedback.

  16. #16
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    I'm sorry dude, but you come off as the shill in this situation.

  17. #17
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    Go back and search the OP's posting history. He's a lunatic.

  18. #18
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    Quote Originally Posted by CupOfJava View Post
    Jenson does it again..

    jenson refuses to price match again



    BlueSkyCycling.com - Shimano XTR M988 IceTech Trail Disc Brake w/Adapter

    Called bluesky they are selling the full retail version. Jenson's price match policy a joke. They make up ******** excuses whenever they want.
    Yawn. Next.

  19. #19
    B.Ike
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    Quote Originally Posted by Blatant View Post
    Go back and search the OP's posting history. He's a lunatic.
    how did he go from red rep to 8 in 3 hours?

  20. #20
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    Quote Originally Posted by Blatant View Post
    Go back and search the OP's posting history. He's a lunatic.
    Indeed.

    Add Jenson USA the list of stores that suck

    jenson refuses to price match again

    konahonzo

  21. #21
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    Quote Originally Posted by 92gli View Post
    Again, if there isnt a difference, then why dont you just buy them from blue sky?
    I always wonder this too.
    Duct tape iz like teh Force. It has a Lite side and a Dark side and it holdz the Universe together.

  22. #22
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    Quote Originally Posted by mtnbikej View Post
    So if they are indeed not in retail boxes.....then yes, they are OE parts....whether they were installed or not.

    Jenson has every right deny the Price Match for that reason.
    Agreed, I've gotten OE from bluesky.
    But then again, I expected it and don't really care if it has a box. I'd rather save a ton of money over getting a box that's going to be thrown away.

  23. #23
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    IMO it's silly to expect someone to price match a retail product with the price of an OEM product. It costs them more and they could easily be losing money to do so.

    I've been on the other side of this with multiple verticals in ecommerce. While OEM is the same main product, it's often not just a matter of having or not having a package. It can affect the warranty you get as well as far as length of warranty, replacement/repair options, warranty shipping, and who deals with you (vendor/reseller vs. manufacturer). OEM also sometimes has less accessories (everything from screws and cables) with the product.

    There may be very little differences in some products, but if that stuff is important to you, be sure and check.

  24. #24
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    I recently went through this and called bluesky about the OEM statement and was told that everything they sell is under manufacturer warranty unless otherwise noted. Any truth to this?

    I also will note that the item I was attempting to pm was $89 at Jenson and $79 at bluesky but bluesky charged $10 shipping so really Jenson was already pm'd.

    Anyone know what blueskys policy on pm is since I found the same item for $68 at crc, and Jenson won't match them either?

    Sent from my ADR6425LVW using Tapatalk 2

  25. #25
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    Quote Originally Posted by Chillout2010 View Post
    I recently went through this and called bluesky about the OEM statement and was told that everything they sell is under manufacturer warranty unless otherwise noted. Any truth to this?

    I also will note that the item I was attempting to pm was $89 at Jenson and $79 at bluesky but bluesky charged $10 shipping so really Jenson was already pm'd.

    Anyone know what blueskys policy on pm is since I found the same item for $68 at crc, and Jenson won't match them either?

    Sent from my ADR6425LVW using Tapatalk 2

    A lot of etailers won't price match from across the pond. It would have to be from another shop in the US.
    I resolve to constantly assert my honest opinion on anything and everything - whether it is requested or not.
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  26. #26
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    I don't know every company's policy on OE product, but I know Shimano's is that it's the retailer's or manufacturer's (Giant, Trek, Spec) responsibility and not them. If you buy a new bike and brakes crap out, you deal with the frame manufacturer, not Shimano. So yeah, OE is a big factor and I can definitely see why Jenson won't PM it. You're not even close to comparing the same things at that point. Yeah, it might be the same part, but with warranty considerations in there, it changes the game to me.

  27. #27
    offroader
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    Quote Originally Posted by scottap2003 View Post
    I don't know every company's policy on OE product, but I know Shimano's is that it's the retailer's or manufacturer's (Giant, Trek, Spec) responsibility and not them. If you buy a new bike and brakes crap out, you deal with the frame manufacturer, not Shimano. So yeah, OE is a big factor and I can definitely see why Jenson won't PM it. You're not even close to comparing the same things at that point. Yeah, it might be the same part, but with warranty considerations in there, it changes the game to me.
    Jenson assumed it was OE. Just like they assumed the the rims were out of stock (they arrived in 3 business days) jenson refuses to price match again , and just like they assumed the eggbeater SL pedals from blusky were OE (they were full retail packaging including cleats). They make up excuses not to price match. If anyone wants proof I can give it to them I have invoiceof the rims I ordered arriving within 3 buisiness days, and I have the invoice of the eggbeaters and shots of 4 pairs of them in my basement still in their box.

    What would be better is Jenson changed the wording on their price match to say "We price match most competitors, but if it's too low then we won't" I would not fault them for it. Just quit with the bull excuses it just pisses people off.
    Last edited by CupOfJava; 12-07-2012 at 11:20 AM.

  28. #28
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    On an (inversely?) related note, I love that Jenson will credit you money if you buys something and then find them selling it for less a few days later. Yay for JensonUSA!

  29. #29
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    Quote Originally Posted by CupOfJava View Post
    Yes, every time Jenson denies a price match I went ahead ordered the item anyway. And every time Jenson was wrong.
    Well, they're right this time. It's been extensively reported on this site that blue sky's brakes are oem.

  30. #30
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    OP.......they just don't like you.

    They have your picture mounted on the wall under the "Blacklisted......Don't Price Match This Customer".
    I resolve to constantly assert my honest opinion on anything and everything - whether it is requested or not.
    Bucky the Cat

  31. #31
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    Quote Originally Posted by CupOfJava View Post
    Jenson assumed it was OE.




    Uhmmmm, why would they assume that? That's right, because bluesky is notorious for it. If you hate Jenson so much shop somewhere else, otherwise stuff a sock in your yap and go ride your bike.

  32. #32
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    I'd ASSUME it too, considering how little BSC sells that is truly new in box product. OEM product is not the same, no matter how you try to sugar coat it. You have it out for Jenson and any time you don't get exactly what you want, you pull out your whiny entitled little jackass act and try to slam them online. I doubt you know much of jack about how a small business works and what it takes to put food on the table. BSC plays underhanded little games on their page and does not advertise honestly in any way. Yeah, you can say I have it out for them, because they ripped me years ago with a product that malfunctioned and would have been warrantied had it not been OEM, but I've dealt with tons of online shops and all the others are pretty explicit in saying OEM/OE/Take-off, etc. BSC is the only one I know that tries to hide it.

  33. #33
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    What would be better is Jenson changed the wording on their price match to say "We price match most competitors, but if it's too low then we won't" I would not fault them for it. Just quit with the bull excuses it just pisses people off.

  34. #34
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    Quote Originally Posted by CupOfJava View Post
    What would be better is Jenson changed the wording on their price match to say "We price match most competitors, but if it's too low then we won't" I would not fault them for it. Just quit with the bull excuses it just pisses people off.




    It pisses you off. Almost everyone else has the ability to reason this out for themselves. You on the other hand are having trouble with sorting this out, even with all these kind, generous people attempting to guide you, show you the error of your ways. Einstein had something to say about actions of these types.

    "The definition of insanity is doing the same thing over and over again and expecting different results".


    Article Source: Einstein - Definition of Insanity

  35. #35
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    Quote Originally Posted by CupOfJava View Post
    What would be better is Jenson changed the wording on their price match to say "We price match most competitors, but if it's too low then we won't" I would not fault them for it. Just quit with the bull excuses it just pisses people off.
    Simple solution: Never buy from Jenson. Never post about Jenson again.

  36. #36
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    Even more simple solution: If you attempt to buy from Jenson again, go slam your jimmy in a door first, then you can have something real to whine about.

  37. #37
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    Quote Originally Posted by mtnbikej View Post
    "Blacklisted......Don't Price Match This Customer".
    I called the jerk store. They wouldn't price match him.




  38. #38
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    Quote Originally Posted by CupOfJava View Post
    What would be better
    ..... if you stopped complaining.
    konahonzo

  39. #39
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    Jenson just needs to change the wording to "We will only price match on most items as long as it's still profitable." "Guaranteed price match" is misleading and blatantly false..

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  41. #41
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    Think about it this way. A company says on their site "Price Match" yet they refuse to price match certain prices because they happen to have inside knowledge of the other businesses practices. How is the customer supposed to which are legitimate claims and which were fabricated in order to skirt their price match guaranty? The customer had no way of knowing who is telling the truth. They choose who and when to price match and customer are left guessing as to who and what to believe.
    Last edited by CupOfJava; 12-07-2012 at 01:12 PM.

  42. #42
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    Is it possible to be this stupid and still be a living/functioning human who can type? Regardless, everyone else please join me in welcoming the newest addition to my ignore list ...

  43. #43
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    Add this thread to the Mtbr WTF? sticky. Derail commence.

  44. #44
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    Quote Originally Posted by Blatant View Post
    Is it possible to be this stupid and still be a living/functioning human who can type? Regardless, everyone else please join me in welcoming the newest addition to my ignore list ...
    Brilliant! calling someone you don't agree with "stupid" is the one of the best response I've ever heard. Isn't that kind of like the pot calling the kettle black?

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    You want Jenson to change the wording of their policy, but you have no problem with BSC selling you OEM products and claiming them to be new? I have some condoms that haven't been used, but they're out of the packaging, you want to buy a few?

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    <img src="http://i.imgur.com/uf2eB.png" alt="Uploaded with Imgupr" />
    No, YOU don't understand. You're making an ass of yourself for all of eternity.

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    HAPPY
    Last edited by Burnt-Orange; 12-11-2012 at 11:48 AM.
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    Quote Originally Posted by SlowerJoe View Post
    HAPPY
    ^^^

    Now that is just too damn funny!!
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    Zenfolio | Kevin Boyer

    Awesome pics!

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    Quote Originally Posted by SlowerJoe View Post
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