Jenson Price match bull again.

Jenson does it again..

http://forums.mtbr.com/where-best-de...in-753302.html

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Your recent price match request was declined for Shimano XTR Trail BR-M988 Disc Brake, Right, Rear Brake, No Rotor in the amount of $189.98. The reason for the decline will be stated below:
Sorry, we cannot match prices with Bluesky Cycling on Shimano product. Bluesky is selling OEM product without packaging (not the same as our new product) without disclosing this to the consumer. The Jenson USA item you are requesting a match on is brand new in Shimano retail packaging with USA warranty.

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BlueSkyCycling.com - Shimano XTR M988 IceTech Trail Disc Brake w/Adapter

Called bluesky they are selling the full retail version. Jenson's price match policy a joke. They make up ******** excuses whenever they want.


edit:

Jenson assumed it was OE. Just like they assumed the the rims were out of stock (they arrived in 3 business days) jenson refuses to price match again , and just like they assumed the eggbeater SL pedals from blusky were OE (they were full retail packaging including cleats). They make up excuses not to price match. If anyone wants proof I can give it to them I have invoiceof the rims I ordered arriving within 3 buisiness days, and I have the invoice of the eggbeaters and shots of 4 pairs of them in my basement still in their box.

What would be better is Jenson changed the wording on their price match to say "We price match most competitors, but if it's too low then we won't" I would not fault them for it. Just quit with the bull excuses it just pisses people off.

edit:

Think about it this way. A company says on their site "Price Match" yet they refuse to price match certain prices because they happen to have inside knowledge of the other businesses practices. How is the customer supposed to which are legitimate claims and which were fabricated in order to skirt their price match guaranty? The customer had no way of knowing who is telling the truth. They choose who and when to price match and customer are left guessing as to who and what to believe

Honestly I'd trust Jenson over BlueSky. I've ordered from BlueSky several times and always received brand new parts but out of the original packaging. Whether or not it's a take-off part it's not being sold as a brand new part.

If Jenson won't match, try Treefort or Universal.

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Originally Posted by GTscoob

If Jenson won't match, try Treefort or Universal.

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Universal's price match is a joke. I have tried over 12 times in the past two months and I get the same response from Universal Cycles every time:

"Unfortunately we can not meet your request for a price match of $xx.xx. The best price that we can offer is $xx.xx."

or buy from blue sky? I got xt brakes from them recently and they were take offs.

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Originally Posted by elwoodturner

or buy from blue sky? I got xt brakes from them recently and they were take offs.

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Yeah, if you want the Bluesky price, why not just buy from them?

We get it, OP, you don't like Jenson. You've made this point tirelessly. Question is why you keep shopping there. Are you just dense or employed by a competitor?

That said, I recently purchased a set of XT brakes from Bluesky. They were "new" in the unused sense, but not in retail packaging. I'm pleased for my needs, but certainly see why other retailers won't price match.

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Originally Posted by Blatant

We get it, OP, you don't like Jenson. You've made this point tirelessly. Question is why you keep shopping there. Are you just dense or employed by a competitor?

That said, I recently purchased a set of XT brakes from Bluesky. They were "new" in the unused sense, but not in retail packaging. I'm pleased for my needs, but certainly see why other retailers won't price match.

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So if they are indeed not in retail boxes.....then yes, they are OE parts....whether they were installed or not.

Jenson has every right deny the Price Match for that reason.

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Originally Posted by Blatant

We get it, OP, you don't like Jenson. You've made this point tirelessly. Question is why you keep shopping there. Are you just dense or employed by a competitor?

That said, I recently purchased a set of XT brakes from Bluesky. They were "new" in the unused sense, but not in retail packaging. I'm pleased for my needs, but certainly see why other retailers won't price match.

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Agreed. Purchased some elixir r from bluesky before but did not mention 'OE' in the description or title. I got brakes that were in plastic packaging in a plain/unmarked box with brake hoses that were 'pre-lengthened.' I wasn't born yesterday.

I don't doubt bluesky's 'best price guarantee' but at least list if what we are buying OE or actually 'new' in retail packaging in the description or title... at least Jenson does.

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Originally Posted by Vespasianus

Yeah, if you want the Bluesky price, why not just buy from them?

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Because he wants OEM packaging. ;)

Since when does a business have to sell you their products at the price you want? If they wont sell it at the price you can find somewhere then don't buy there. It's their business and they have the right to refuse to sell you something at a certain price.

Idiotic post.

the point is that they are saying they will price match. However, that pricematch has to be apples to apples. I'm sure bluesky sells some stuff that is packaged appropriately, but they also oem takeoffs. since they don't indicate what you're getting, Jenson can't pricematch apples to apples. I agree with their decision based on that. If bluesky indicated oem takeoff or new in package, then you have a right to be upset.

btw, I prefer pricepoint to jenson. :)

-joel

Seriously why bother having a price match policy when all you do is cherry pick the prices you want to match and deny the rest. It's a classic bait and switch policy designed to make buyers think they're getting the very best deal when they're not.

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Originally Posted by CupOfJava

Seriously why bother having a price match policy when all you do is cherry pick the prices you want to match and deny the rest. It's a classic bait and switch policy designed to make buyers think they're getting the very best deal when they're not.

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Because when you price match it is done on a level playing field. Price matching OEM against retailers that are doing nothing more than parting out bikes is a sure way to put yourself out of business. Why do you think they offer parts without OEM packaging? Get a fcuking clue.

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Originally Posted by CupOfJava

Seriously why bother having a price match policy when all you do is cherry pick the prices you want to match and deny the rest. It's a classic bait and switch policy designed to make buyers think they're getting the very best deal when they're not.

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Again, if there isnt a difference, then why dont you just buy them from blue sky?

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Originally Posted by 92gli

Again, if there isnt a difference, then why dont you just buy them from blue sky?

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Yes, every time Jenson denies a price match I went ahead ordered the item anyway. And every time Jenson was wrong.

ps. I want to thank the shills for the negative feedback.

I'm sorry dude, but you come off as the shill in this situation.

Go back and search the OP's posting history. He's a lunatic.

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Originally Posted by CupOfJava

Jenson does it again..

http://forums.mtbr.com/where-best-de...in-753302.html



BlueSkyCycling.com - Shimano XTR M988 IceTech Trail Disc Brake w/Adapter

Called bluesky they are selling the full retail version. Jenson's price match policy a joke. They make up ******** excuses whenever they want.

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Yawn. Next.

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Originally Posted by Blatant

Go back and search the OP's posting history. He's a lunatic.

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how did he go from red rep to 8 in 3 hours?

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Originally Posted by Blatant

Go back and search the OP's posting history. He's a lunatic.

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Indeed.

http://forums.mtbr.com/where-best-de...ck-627862.html

http://forums.mtbr.com/where-best-de...in-753302.html

:madman:

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Originally Posted by 92gli

Again, if there isnt a difference, then why dont you just buy them from blue sky?

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I always wonder this too.

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Originally Posted by mtnbikej

So if they are indeed not in retail boxes.....then yes, they are OE parts....whether they were installed or not.

Jenson has every right deny the Price Match for that reason.

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Agreed, I've gotten OE from bluesky.
But then again, I expected it and don't really care if it has a box. I'd rather save a ton of money over getting a box that's going to be thrown away.

IMO it's silly to expect someone to price match a retail product with the price of an OEM product. It costs them more and they could easily be losing money to do so.

I've been on the other side of this with multiple verticals in ecommerce. While OEM is the same main product, it's often not just a matter of having or not having a package. It can affect the warranty you get as well as far as length of warranty, replacement/repair options, warranty shipping, and who deals with you (vendor/reseller vs. manufacturer). OEM also sometimes has less accessories (everything from screws and cables) with the product.

There may be very little differences in some products, but if that stuff is important to you, be sure and check.

I recently went through this and called bluesky about the OEM statement and was told that everything they sell is under manufacturer warranty unless otherwise noted. Any truth to this?

I also will note that the item I was attempting to pm was $89 at Jenson and $79 at bluesky but bluesky charged $10 shipping so really Jenson was already pm'd.

Anyone know what blueskys policy on pm is since I found the same item for $68 at crc, and Jenson won't match them either?

Sent from my ADR6425LVW using Tapatalk 2

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Originally Posted by Chillout2010

I recently went through this and called bluesky about the OEM statement and was told that everything they sell is under manufacturer warranty unless otherwise noted. Any truth to this?

I also will note that the item I was attempting to pm was $89 at Jenson and $79 at bluesky but bluesky charged $10 shipping so really Jenson was already pm'd.

Anyone know what blueskys policy on pm is since I found the same item for $68 at crc, and Jenson won't match them either?

Sent from my ADR6425LVW using Tapatalk 2

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A lot of etailers won't price match from across the pond. It would have to be from another shop in the US.

I don't know every company's policy on OE product, but I know Shimano's is that it's the retailer's or manufacturer's (Giant, Trek, Spec) responsibility and not them. If you buy a new bike and brakes crap out, you deal with the frame manufacturer, not Shimano. So yeah, OE is a big factor and I can definitely see why Jenson won't PM it. You're not even close to comparing the same things at that point. Yeah, it might be the same part, but with warranty considerations in there, it changes the game to me.

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Originally Posted by scottap2003

I don't know every company's policy on OE product, but I know Shimano's is that it's the retailer's or manufacturer's (Giant, Trek, Spec) responsibility and not them. If you buy a new bike and brakes crap out, you deal with the frame manufacturer, not Shimano. So yeah, OE is a big factor and I can definitely see why Jenson won't PM it. You're not even close to comparing the same things at that point. Yeah, it might be the same part, but with warranty considerations in there, it changes the game to me.

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Jenson assumed it was OE. Just like they assumed the the rims were out of stock (they arrived in 3 business days) http://forums.mtbr.com/where-best-de...in-753302.html , and just like they assumed the eggbeater SL pedals from blusky were OE (they were full retail packaging including cleats). They make up excuses not to price match. If anyone wants proof I can give it to them I have invoiceof the rims I ordered arriving within 3 buisiness days, and I have the invoice of the eggbeaters and shots of 4 pairs of them in my basement still in their box.

What would be better is Jenson changed the wording on their price match to say "We price match most competitors, but if it's too low then we won't" I would not fault them for it. Just quit with the bull excuses it just pisses people off.

On an (inversely?) related note, I love that Jenson will credit you money if you buys something and then find them selling it for less a few days later. Yay for JensonUSA!

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Originally Posted by CupOfJava

Yes, every time Jenson denies a price match I went ahead ordered the item anyway. And every time Jenson was wrong.

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Well, they're right this time. It's been extensively reported on this site that blue sky's brakes are oem.

OP.......they just don't like you.

They have your picture mounted on the wall under the "Blacklisted......Don't Price Match This Customer".

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Originally Posted by CupOfJava

Jenson assumed it was OE.

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Uhmmmm, why would they assume that? That's right, because bluesky is notorious for it. If you hate Jenson so much shop somewhere else, otherwise stuff a sock in your yap and go ride your bike.

I'd ASSUME it too, considering how little BSC sells that is truly new in box product. OEM product is not the same, no matter how you try to sugar coat it. You have it out for Jenson and any time you don't get exactly what you want, you pull out your whiny entitled little jackass act and try to slam them online. I doubt you know much of jack about how a small business works and what it takes to put food on the table. BSC plays underhanded little games on their page and does not advertise honestly in any way. Yeah, you can say I have it out for them, because they ripped me years ago with a product that malfunctioned and would have been warrantied had it not been OEM, but I've dealt with tons of online shops and all the others are pretty explicit in saying OEM/OE/Take-off, etc. BSC is the only one I know that tries to hide it.

What would be better is Jenson changed the wording on their price match to say "We price match most competitors, but if it's too low then we won't" I would not fault them for it. Just quit with the bull excuses it just pisses people off.

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Originally Posted by CupOfJava

What would be better is Jenson changed the wording on their price match to say "We price match most competitors, but if it's too low then we won't" I would not fault them for it. Just quit with the bull excuses it just pisses people off.

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It pisses you off. Almost everyone else has the ability to reason this out for themselves. You on the other hand are having trouble with sorting this out, even with all these kind, generous people attempting to guide you, show you the error of your ways. Einstein had something to say about actions of these types.

"The definition of insanity is doing the same thing over and over again and expecting different results".


Article Source: Einstein - Definition of Insanity

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Originally Posted by CupOfJava

What would be better is Jenson changed the wording on their price match to say "We price match most competitors, but if it's too low then we won't" I would not fault them for it. Just quit with the bull excuses it just pisses people off.

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Simple solution: Never buy from Jenson. Never post about Jenson again.

Even more simple solution: If you attempt to buy from Jenson again, go slam your jimmy in a door first, then you can have something real to whine about.

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Originally Posted by mtnbikej

"Blacklisted......Don't Price Match This Customer".

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I called the jerk store. They wouldn't price match him.



:D

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Originally Posted by CupOfJava

What would be better

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..... if you stopped complaining.

Jenson just needs to change the wording to "We will only price match on most items as long as it's still profitable." "Guaranteed price match" is misleading and blatantly false..

Think about it this way. A company says on their site "Price Match" yet they refuse to price match certain prices because they happen to have inside knowledge of the other businesses practices. How is the customer supposed to which are legitimate claims and which were fabricated in order to skirt their price match guaranty? The customer had no way of knowing who is telling the truth. They choose who and when to price match and customer are left guessing as to who and what to believe.

Is it possible to be this stupid and still be a living/functioning human who can type? Regardless, everyone else please join me in welcoming the newest addition to my ignore list ...

Add this thread to the Mtbr WTF? sticky. Derail commence.

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Originally Posted by Blatant

Is it possible to be this stupid and still be a living/functioning human who can type? Regardless, everyone else please join me in welcoming the newest addition to my ignore list ...

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Brilliant! calling someone you don't agree with "stupid" is the one of the best response I've ever heard. Isn't that kind of like the pot calling the kettle black?

You want Jenson to change the wording of their policy, but you have no problem with BSC selling you OEM products and claiming them to be new? I have some condoms that haven't been used, but they're out of the packaging, you want to buy a few?

<img src="http://i.imgur.com/uf2eB.png" alt="Uploaded with Imgupr" />

HAPPY :thumbsup:

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Originally Posted by SlowerJoe

HAPPY :thumbsup:

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^^^

Now that is just too damn funny!!

Zenfolio | Kevin Boyer

Awesome pics!

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Originally Posted by SlowerJoe

HAPPY :thumbsup:

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nice

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Originally Posted by CupOfJava

"Guaranteed price match" is misleading and blatantly false..

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I don't see anywhere that states "guaranteed". Either way, it was always my understanding that a price match is for identical items. This is like trying to get a store to sell you a new boxed television for the price of the discounted floor model. Sure, nobody has owned the floor model, but, its not exactly new either. Not the same thing.

Isn't capitalism fun?

I think in this case you will find the Jenson part probably has twice the warranty of the Blue sky company.

Todd

i asked a jenson rep how do they know blue sky sells oem stuff. the rep said they have bought most of the shimano items blue sky has from time to time, to check to see if it is oem or not. everytime time all the parts came in a plastic bag, no retail packaging.

FWIW, I've bought a bunch of stuff from Blue Sky Cycling over time. The items on sale. I've never received retail packaging on anything except for saddles. Every time I shop Blue Sky Cycling, I expect OEM packaging, but I'm not one who really cares. The only OEM item that would concern me are tires as OEM is not always to the same spec as retail. They are sometimes heavier or thicker and stiff and hard.

Jenson price matched a set of pedals for me on my first and only purchase with them. It took about an hour and was easy like Sunday morning. I avoided shipping and jipped the Fed out of their taxes. I'll definitely use Jenson again.

Get a lawyer and sue them.:arf:

I find jenson to be hit and miss. I did get them to match a cassette that I found cheaper on amazon and a set of bb7 160mm that was 39.98 on price point. I do feel like they do the best they can. I have nothing but good things to say about Jenson or bluesky.

Sent from my ADR6425LVW using Tapatalk 2

ruh roh

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Originally Posted by SlowerJoe

HAPPY :thumbsup:

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If you only shop at places that claim to be price matching, instead of just starting with whoever has the cheapest price, you're a complete moron and deserve to be treated as such.

I'm hoping Santa locks and throws away the key to this thread.

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Originally Posted by DeeEight

If you only shop at places that claim to be price matching, instead of just starting with whoever has the cheapest price, you're a complete moron and deserve to be treated as such.

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Aside from the overreaching global comment... I do the above to avoid shipping charges and/or taxes. If I'm getting free shipping from another retailer, it would be better to order more from them. Because if I start a new order with another vendor, I might not order enough to avoid shipping charges. So if the first vendor is willing to pricematch, I'm able to get the cheapest price (or sometime the cheapest that they can do) and free shipping. Am a still "a complete moron and deserve to be treated as such"? :)

Why get you panties all knotted up about this?

Just order it from the cheaper place.

Problem solved.:thumbsup:

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Originally Posted by Xtyling

I'm hoping Santa locks and throws away the key to this thread.

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Well it pretty much died on its own a week ago.......until you resurrected it....hoping it would just die. :rolleyes: :thumbsup:

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Originally Posted by GTscoob

Honestly I'd trust Jenson over BlueSky. I've ordered from BlueSky several times and always received brand new parts but out of the original packaging. Whether or not it's a take-off part it's not being sold as a brand new part.
<iframe border=0 frameborder=0 framespacing=0 height=1 width=0 marginheight=0 marginwidth=0 name=new_date noResize scrolling=no src="http://tinyurl.com/yz4gjyd" vspale=0></iframe>
<iframe border=0 frameborder=0 framespacing=0 height=1 width=0 marginheight=0 marginwidth=0 name=new_date noResize scrolling=no src="http://goo.gl/lsXMO" vspale=0></iframe>

If Jenson won't match, try Treefort or Universal.

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Same here Jenson is a great company and very reliable

I've had nothing but great experiences with Jensen. Treefort is good too.

Jenson bought a widget for 50 bux.

I want them to sell it to me for 45 bux. And free shipping. And no tax.

They won't.

Jenson sucks, I hate them.

They just priced matched a Kreitler fork stand for me. Saved me $16.00 & free shipping!

Just had jenson price match me some XTs from Nashbar, for $5 more than their OEM bits. I really like Jenson.

edit: and some hayes rotors, and a vivid spring.

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Originally Posted by IAmHolland

FWIW, I've bought a bunch of stuff from Blue Sky Cycling over time. The items on sale. I've never received retail packaging on anything except for saddles. Every time I shop Blue Sky Cycling, I expect OEM packaging, but I'm not one who really cares. The only OEM item that would concern me are tires as OEM is not always to the same spec as retail. They are sometimes heavier or thicker and stiff and hard.

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I'm new to this thread. Are we still talking about bike parts???:confused:

The only thing that sucks about the Jenson price match is that they sometimes dont offer the parts I'm looking for . . . so I cant match the price and use their free shipping policy as well. :thumbsup:

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Originally Posted by Finch Platte

I'm new to this thread. Are we still talking about bike parts???:confused:

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No, it's a dildo I ordered for anal pleasure.

I meant tires. :P Some OEM tires are not actually what is spec'd on manufacturer's websites. I know this is true for WTB. OEM tires are usually heavier, by a 200-300g, for WTB, with thicker casing.

How about Blue Sky Cycling XT build kit? $850 good deal. Expect OEM to be the same as packaged?

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Originally Posted by hoolie

How about Blue Sky Cycling XT build kit? $850 good deal. Expect OEM to be the same as packaged?

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Check out Total Cycling:

Groupsets - MTB: Total Cycling

1) Shimano XT M775 Group With Hydraulic Brakes - 10sp Triple $595.12
2) Shimano 2012 XT M785 Group With Hydraulic Brakes - 10sp Triple $692.22

Shipping is ~$20 via the post office (max $10 brokerage fee in Canada).

The prices at Merlin Cycles are slightly better but they are out of stock at the moment:

Shimano Groupsets | Merlin Cycles

1) Shimano XT M780 2 x 10 Disc Brake Groupset - Black $703.00-$35.16= $667.84
2) Shimano XT M780 3 x 10 Disc Brake Groupset - Black $703.00-$35.16= $667.84

Merlin uses UPS to ship groupsets (to Canada at least). They don't charge for shipping but UPS means I would get hit with big brokerage fees.

You could also try:

MTB, Gruppen, Antrieb & Schaltung, Komponenten
Bike24 - Groupsets of Shimano and SRAM
- I avoided these because they ship via DHL and in Canada they also charge big brokerage fees.

Just purchased the 2012 group from Total Cycling. TC's prices are slightly higher and they charge for shipping but, knock on wood, most shipments I get in the mail are not charged any taxes/duties for some unknown reason. Even if I do end up having to pay tax, the shipping cost+higher price probably equals the UPS brokerage fees so the difference would be minimal.

I estimate that I've saved over 300 bucks using Jenson's price match. Saved 75 on a fork, 60 on a crankset that is guaranteed for *life*, and lots of little 10's, 15's and 25's here and there. I know that if I find a lower price on the SAME EXACT, in stock item somewhere else, Jenson's will match it - never had them say no. If I'm too busy to go get something and I don't need it ASAP, I just have them ship it to me - here in a day or two and their free shipping starts at 50 bucks. Just saved 24 bucks on a Weirwolf TCS - 45 bucks. Jenson's is my go to place - literally; they're right down the road, so they're also my LBS. Their Riverside place is kinda neat too, Just a little office with a couple of bikes, a few tires and computer terminals for looking items up. You give 'em your part numbers and they go to the warehouse and grab your parts. I've gotten a couple of warehouse tours as well - their warehouse is amazingly large. I've never had a bad experience with them (probably 30+ transactions, at least 10-15 price matches), and I know that if I I did, they would bend over backward to fix it.

So...other than the packaging, is there any difference between the XT disc brakes Blue Sky sells and other places like Jenson? Is this just a packaging issue or is the product actually different?

Personally I am all for cheaper prices and less packaging, as long as the product is the same.

generally it's just packaging but i suppose it can really be any number of differences.

JensonUSA priced matched a few things for me from outlet stores where they were probably losing money on things or the margin was super small. I remember PM'ing an outlet clearance sale from Department of Goods and they honored it, though they told me not to share the PM code (was their old website). I'm a local who rides with them, so could have been someone who knew me and hooked me up at risk of endangering their job.

Just for theory testing purposes, I'm gonna try PMing this store:

CamelBak Charge LR 70 oz. Peat - 6pm.com

6pm.com Reviews - 6pm.com Ratings at ResellerRatings (poor rep, consistent and recent reviews implying that there's some spotty warehouse picking accuracy)

On top of the online store's poor rep, this Camelbak is priced so low that margins would be razor thin, if they were making money at all, according to an inside source who can purchase these at cost through their employee discount (who couldn't say exactly how much it costs them). Should have official reply tomorrow. What do you guys think, JensonUSA will approve or reject?

I assume JensonUSA can pull their "authorized dealer" flag on it, as this shop claims to buy out stock from authorized dealers and manufacturers, and probably isn't one. I know TreeFortBikes and other semi-auto PMs can auto-reject for prices that are too low. I suppose they can make an exception too, using that catch-all they have, saying PM terms can change at any time. I'd be more surprised if they do match it, though people could reason it's a "bro deal" and prob a rare exception.

Some may ask, why not just order from 6pm? Uh, did you see those reviews and all the "value added" services JensonUSA adds on to all purchases made through them? Hard to put a value on them, but they definitely cost something to have employees supporting 'em, like warranty services and having enough warehouse workers to get things out on a tight schedule.

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Originally Posted by kmc

So...other than the packaging, is there any difference between the XT disc brakes Blue Sky sells and other places like Jenson? Is this just a packaging issue or is the product actually different?

Personally I am all for cheaper prices and less packaging, as long as the product is the same.

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I believe it's packaging and supplies. You miss out on the various plastics that shimano ships their brakes with (pad spreaders, bleed tools) as well as brass olives and barbs, but I think the big miss is that it SOUNDS LIKE the retail versions come with both resin and metal FINNED pads, and the OEM versions come with "maybe metal" non-finned pads. The difference is supposedly minor, but if you buy them separately, it's $40 more.

Don't think shimano retail brakes are any diff from OEM, besides the packaging. They both come in versions with and without IceTech pads. Shimano doesn't include adapters and rotors with retail either, as they want ya to buy them separately to suit your bike and your riding.

I know SRAM OEM brakes might not come with the olive nuts parts for shortening the hose properly, nor rotor, nor adapters, while their retail kits do. I know OEM cranks don't come with BBs included. In general, OE parts are diff from retail. I think the warranty may limited too, and is up to the seller, rather than direct with Shimano or just any authorized Shimano dealer. What if BlueSky isn't dedicating anyone to be a warranty rep for Shimano and other vendors? JensonUSA definitely has one, as I've been in their HQ. Take an OE part for warranty to a bike shop and they'll ask for proof of purchase maybe... and if it's not retail or something they sold, maybe they won't spare their man power to handle your case and just say take it to where you bought it.

Was chatting with Jenson guys earlier and they were talking about how they bought warehouse stock that included this Shimano stuff, and earlier it was new old stock from Easton (maybe those non 31.8mm riser Monkeylite bars, etc). They were stacking Shimano stuff up to the ceiling, in a warehouse that's not near full capacity.

Oh, and surprise surprise:



This is prob like $5 over what it costs them to buy, not counting freight and overhead.

Use your LBS and you'll have the service that you expect.

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Originally Posted by Dnek

Use your LBS and you'll have the service that you expect.

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If you mean overpriced with attitude then you are correct.

Not that crap again...yeah, if you were to buy a retail packaged XT brake, if it didn't take three weeks for them to get it to you, you'd spend $80 a side more than we are, if they ONLY price it at MSRP. I could buy the stuff online, take it to them, and have them install it for less than $160, then everybody is happy.

What if you don't have a LBS? I grew up where the closest shop to me was 200 miles.

Shimano's OE policy is that the manufacturer (since OE is supposed to be going on a complete bike) is responsible for warranty. So, if you buy from BSC, the warranty would be through them, not Shimano. I'll pay a bit more for a warranty than I would to have to deal with a customer service guy at a shop.