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  1. #1
    I can't weld
    Reputation: Indiefab's Avatar
    Join Date
    Feb 2005
    Posts
    546

    Good experience with PricePoint customer service

    I ordered two IRC Mythox XC Slick tires for $24. Great deal. My rear Maxxis Larsen TT was bald and had finally started to leak air so I thought I'd slap on one of these since they can be used either front or rear.
    What I got in the mail after paying extra for 2-day air shipping was two IRC Mythos XC (non-Slicks) that were front-specific. I would have gone ahead and used them if they were the rear-specific, but the fronts were useless to me.
    I called customer service that night (Tuesday) and explained what happened and that I wanted to go riding this weekend (in 3 days). They promised immediate shipping via UPS 2nd day air, free of charge.
    Long-story short, I got the tires yesterday, mounted it this morning, and had a killer ride today. Yeah, they did screw up the first order, but they did everything possible to make it right.

  2. #2
    Dorkimus Prime
    Reputation: Biggie's Avatar
    Join Date
    Dec 2004
    Posts
    1,463

    I 2nd that...

    I've ordered from Pricepoint several times. My order has been correct everytime and the parcels get to Canada in excellent time. Its a bonus that they ship USPS...

  3. #3
    Flying Goat
    Reputation: mrpercussive's Avatar
    Join Date
    Apr 2006
    Posts
    11,329
    Price point rocks... recently had a complication in my order, they fixed it right away no questions asked... Great place to do business...

  4. #4
    mtbr member
    Reputation:
    Join Date
    Jul 2006
    Posts
    370
    Also been very happy. Very fast delivery, great prices, and a no hassle return when I needed one. They stock a mix of after market and OEM and you never know what you're going to get though.

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