Results 1 to 31 of 31
  1. #1
    Combat Wombat
    Reputation: BrianU's Avatar
    Join Date
    Feb 2004
    Posts
    1,206

    chainreactioncycles.com

    Anyone stateside dealt with these guys? I am wondering what the average delivery time was from when they actually ship it, to when it showed up at your front door? I ordered a set of cranks from these guys and got an email saying my cranks were shipped on the 29th. Everything else I have bought from overseas has always showed up surprisingly fast. I have had two different items I bought on ebay from a guy in Hong Kong, show up at my front door in Oklahoma in less than a week.

    Brian

  2. #2
    mtbr member
    Reputation: BoiseBoy's Avatar
    Join Date
    Feb 2006
    Posts
    718

    Crc

    Very fast shipping, actually faster than state side.
    I think my last order was at my doorstep in three days and on a Saturday no less.
    Good luck
    BoiseBoy

  3. #3
    mtbr member
    Reputation:
    Join Date
    Mar 2004
    Posts
    82

    Good job! very very fast!!!

    ordered a set of wheels that needed to be built on 9/4 and received them on the 8th and that was to Hawaii. I ordered some other parts from Ca and still have not received them.
    I thought the wheels would be here last.

    Very inpressed!!!

  4. #4
    mtbr member
    Reputation:
    Join Date
    Apr 2006
    Posts
    11
    Hi,
    I bought a helmet and other stuffs in ChainReaction this week, specifically Sunday 3rd and I had in my home (Chicago) by Thursday!!!. I' m so impressed because it was faster that when I bought in US. Also Shipping rates are not so bad. 100% recommended.

    Gabe

  5. #5
    mtbr member
    Reputation: drumbum's Avatar
    Join Date
    Oct 2004
    Posts
    603
    I bought some cranks and a wheelset from them, and it came it 3 business days! Much faster than Jenson or Pricepoint!

  6. #6
    Combat Wombat
    Reputation: BrianU's Avatar
    Join Date
    Feb 2004
    Posts
    1,206
    Arrived today! I appreciate everyone's replies, having heard similar experiences from others that had dealt with CRC. Who knows where the time difference came from for my package, but it is here and I am happy. I got seriously ripped off by Buy.com last year and now I guess I am a little gun shy.

    Brian

  7. #7
    MONKEYMAN
    Reputation: finger51's Avatar
    Join Date
    Jul 2006
    Posts
    792
    so when ordering from CRC to the US it comes by parcel force and then what- UPS? USPS?

    thanks, hoping to get my cranks by tomorrow-- I'm in California
    “I don't like jail, they got the wrong kind of bars in there”

  8. #8
    mtbr member
    Reputation: drumbum's Avatar
    Join Date
    Oct 2004
    Posts
    603
    Quote Originally Posted by finger51
    so when ordering from CRC to the US it comes by parcel force and then what- UPS? USPS?

    thanks, hoping to get my cranks by tomorrow-- I'm in California
    Came by USPS for me

  9. #9
    mtbr member
    Reputation:
    Join Date
    Mar 2004
    Posts
    82

    Good job!

    USPS

  10. #10
    mtbr member
    Reputation: hiccup's Avatar
    Join Date
    Oct 2005
    Posts
    127
    I had my wheelset built by them and they were very quick! Built up in a few days and arrived the beginning of the next week. The build quality is FLAWLESS as well. They have yet to get out of true, and thats after 6 months of use and several days of shuttle runs at mammoth! They were the best price, too. Great shop, highly recommended!

  11. #11
    Go Planet
    Reputation: sims's Avatar
    Join Date
    Oct 2006
    Posts
    12
    I ordered a bar, stem etc and it said it was proccessing for two weeks. Ordered on the 16 sep and still says proccessing. Have now emailed them.

    LIve in new zealand and postage took about 1 week on another order

  12. #12
    pb2
    Reputation: yespsb's Avatar
    Join Date
    Apr 2004
    Posts
    294
    As a UK rider I can tell you they are the UKs no 1 and I am sure it won't be long before they are Europes number 1, they are a rock solid, no nonsense mail order house with a great rep for doing fast, economical wheel builds

  13. #13
    banned
    Reputation: Becane73's Avatar
    Join Date
    Sep 2006
    Posts
    462
    After reading this post I decided to order rim from them.

    They are the second SLOWEST online store I've ever dealt with! I ordered almost 2 weeks ago and it took more than a week to ship. Tracking information wasn't provided to me until after a week and they're sending it via Parcelforce. I still haven't recieved them yet.
    The only other store that was worse took over 1 month to recieve the items. I needed them last week not this week. I'm really pissed right now.
    Last edited by Becane73; 10-16-2006 at 11:51 AM.

  14. #14
    No, that's not phonetic
    Reputation: tscheezy's Avatar
    Join Date
    Dec 2003
    Posts
    14,363
    I ordered some Shimano shoes from them that are not sold in the US. The order arrived quickly and everything was up to snuff. I'd use them again.
    My video techniques can be found in this thread.

  15. #15
    mtbr member
    Reputation: tha1000's Avatar
    Join Date
    Aug 2006
    Posts
    498
    I went to the site earlier and the prices were in US$... I just went back and it is in pounds... How do I get Yankee prices to show??

  16. #16
    mtbr member
    Reputation: drumbum's Avatar
    Join Date
    Oct 2004
    Posts
    603
    Quote Originally Posted by tha1000
    I went to the site earlier and the prices were in US$... I just went back and it is in pounds... How do I get Yankee prices to show??

    There is a dropdown in the upper right hand corner that will change the prices. Look for the little flag icons.

  17. #17
    mtbr member
    Reputation: tha1000's Avatar
    Join Date
    Aug 2006
    Posts
    498
    Quote Originally Posted by drumbum
    There is a dropdown in the upper right hand corner that will change the prices. Look for the little flag icons.
    ahhhhh... this interwebbiething still confuses me. Thanks for the assist..

  18. #18
    Natural body armor
    Reputation: Zen_Turtle's Avatar
    Join Date
    Sep 2005
    Posts
    2,153
    Bought new XT crankset at a steal price (USD156) and got it delivered in like 3 days

    Way faster than Universal "bradipus" Cycles, which is by the way in my same time zone....
    Will do business again. And yes, it came with USPS (I'm actually thinking they are not shipping from UK....)
    "There is no A-line"
    Quadzilla --- Savvy Bike

  19. #19
    banned
    Reputation: Becane73's Avatar
    Join Date
    Sep 2006
    Posts
    462
    $28 shipping and two weeks for delivery. Nothing special.

  20. #20
    No Fear!
    Reputation: Imperial's Avatar
    Join Date
    Jun 2006
    Posts
    832
    CRC are the best online mtb shop in europe,Ive heard good things about there shipping to us too

  21. #21
    No Fear!
    Reputation: Imperial's Avatar
    Join Date
    Jun 2006
    Posts
    832
    Quote Originally Posted by Zen_Turtle
    Bought new XT crankset at a steal price (USD156) and got it delivered in like 3 days

    Way faster than Universal "bradipus" Cycles, which is by the way in my same time zone....
    Will do business again. And yes, it came with USPS (I'm actually thinking they are not shipping from UK....)

    Well,there site is not hosted in the UK,so they probably have bases all over the world LOL

  22. #22
    banned
    Reputation: Becane73's Avatar
    Join Date
    Sep 2006
    Posts
    462
    Man you guys are overrating this store. They charge rediculously high shipping.
    I think this forum is rigged with online sellers.

  23. #23
    mtbr member
    Reputation: drumbum's Avatar
    Join Date
    Oct 2004
    Posts
    603
    Quote Originally Posted by Becane73
    Man you guys are overrating this store. They charge rediculously high shipping.
    I think this forum is rigged with online sellers.
    Yeah, international shipping is going to cost a bit more than local shipping.

    We arn't overrating the store; it just hasn't lived up to your expectations.

    Rigged? Yeah, sure...

  24. #24
    No Fear!
    Reputation: Imperial's Avatar
    Join Date
    Jun 2006
    Posts
    832
    Quote Originally Posted by Becane73
    Man you guys are overrating this store. They charge rediculously high shipping.
    I think this forum is rigged with online sellers.

    Well shipping is free in the UK,so there shipping prices cant be compared,and there the cheapest,yes it does cost a bit to post to the US,but if i where to buy something from the US the shpping would be very cheap as the pound is worth twice as much as the dollar,so maybe thats why the shipping is high for you lot over the atlantic.

  25. #25
    No, that's not phonetic
    Reputation: tscheezy's Avatar
    Join Date
    Dec 2003
    Posts
    14,363
    Quote Originally Posted by Becane73
    I think this forum is rigged
    11 whole posts? And yer just dripping with cred.
    My video techniques can be found in this thread.

  26. #26
    local trails rider
    Reputation: perttime's Avatar
    Join Date
    Aug 2005
    Posts
    12,228
    Intercontinental shipping can be costly.
    Sometimes I look at stuff that seems to have a nice price in USA but, when I find out the shipping costs, I come to the conclusion that the overall cost is lower when I buy within my own continent (Europe).

    I have ordered from "CRC" and the price was right, I got what I ordered and I got it in a very reasonable time. Also my order was large enough (£300+) that I got free shipping across a few international borders in Europe.

  27. #27
    No Fear!
    Reputation: Imperial's Avatar
    Join Date
    Jun 2006
    Posts
    832
    Quote Originally Posted by perttime
    Intercontinental shipping can be costly.
    Sometimes I look at stuff that seems to have a nice price in USA but, when I find out the shipping costs, I come to the conclusion that the overall cost is lower when I buy within my own continent (Europe).

    I have ordered from "CRC" and the price was right, I got what I ordered and I got it in a very reasonable time. Also my order was large enough (£300+) that I got free shipping across a few international borders in Europe.
    I dont know where you buy from but i buy most of my stuff from US,as even after postage to the UK it still works out half the price it would cost here.postage is normally around $30-$60 which is 15-30 pounds.

  28. #28
    Nightriding rules SuperModerator
    Reputation: crisillo's Avatar
    Join Date
    Jul 2004
    Posts
    20,787
    I guess it depends on what you buy... for example Shimano stuff is way more expensive in the US, while other things like forks are usually cheaper there... so you just need to shop around.. I usually find very reasonable prices on the German web shops.

  29. #29
    banned
    Reputation: Becane73's Avatar
    Join Date
    Sep 2006
    Posts
    462
    Quote Originally Posted by tscheezy
    11 whole posts? And yer just dripping with cred.
    What was the purpose of that comment?

  30. #30
    pb2
    Reputation: yespsb's Avatar
    Join Date
    Apr 2004
    Posts
    294
    Becane you are talking crap, you can see by the large range of positive respones they are good and if your order was slow it just proves nothing, not even the best is perfect.

    They are one of few very large internet retailers who you can phone and get solid advice from someone that knows there stuff plus they care enough to order small spare parts on which they cannot make any profit - its just part of the service. You need to chill out and go ride your bike.

  31. #31
    banned
    Reputation: Becane73's Avatar
    Join Date
    Sep 2006
    Posts
    462
    Quote Originally Posted by yespsb
    Becane you are talking crap, you can see by the large range of positive respones they are good and if your order was slow it just proves nothing, not even the best is perfect.

    They are one of few very large internet retailers who you can phone and get solid advice from someone that knows there stuff plus they care enough to order small spare parts on which they cannot make any profit - its just part of the service. You need to chill out and go ride your bike.
    Crap? You order from them before? Well I did. I specifically asked them if there were any international charges I should be aware of before I ordered they said no just shipping. Later I was charger 3% currency exchange fee from my credit card company after I ordered from them. When I called chainreaction to ask about the charge they said they were aware that "some" credit card companies charge these fees. They couldn't have told me that when I asked them before I placed my order? In addition, my order arrived 2 weeks late, and it's was only by pure luck it arrived at all, because I had called customer service to find out why my order was delayed it was then they realized they "misplaced" my order and shipped it after that. They never offered me anything for the trouble or an appology.

    So am I talking "Crap"?? you tell me.

    P.S. I realize you're in Scotland, maybe it's different for you because they're a local store, If they were local maybe I wouldn't have such a problem with them, but as it stands here in the U.S. we can get better service and prices elsewhere.
    Last edited by Becane73; 12-29-2006 at 03:04 PM.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •