i placed an order last monday, but until now i dont get any tracking number. and i already sent an email last tuesday and today, but no response. i need peace of mind. is this normal? anyone has experience?
yeah don't worry, I've odered from CRC, Wiggle, On-One, Probikekit and another one and never had a problem, just takes awhile for the items to clear customs
no tracking indicated on the automated email i received, just order number, and that was on monday, i think they were closed.
i paid extra bucks so i can receive my stuff before weekend, but i guess no chance same as blueskycycling. unlike huck n roll, placed an order last night around 8pm (California time) after less than an hour, i got tracking number already. i love huck n roll now! i will never order to chain reaction cycle and blueskycycling. i also have bad experience on BSC.
I've used them over 2 years regularly from Canada. Always arrives within 2 weeks and sometimes a little as 7 days.
Don't sweat it, they are the worlds largest online, and have never had any issues. If you're worried call them, I've done a couple times before. Absolute best prices anywhere, and NA online places will never price match them.
The last time I placed an order with them, I got the rush shipping and had my item in 3 days. That was with shipping to Utah.
That's faster than what it usually takes TreeFortBikes to even package my orders. Kinda sad when a company in the UK can ship an order out faster than a store can actually package an order of in stock items.