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  1. #1
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    Anyone been ripped off by Blue Sky Cycling?

    They charged me twice and are refusing to refund my money. Now I am fighting with my bank.

    NEVER DO BUSINESS WITH THESE PEOPLE. SCAM.

  2. #2
    Arf, he said.
    Reputation: mtbdawgJeff's Avatar
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    Why are you fighting with your bank? If your story is true, just call your credit card company and tell them you were mistakenly double charged and ask them to withhold payment on the charge. It's pretty simple really. Then it's up to Blue Sky to clear up the mistake.

    FWIW, I have had no problems with Blue Sky in the past.

    This should be pretty cut and dry unless there is more to the story...

  3. #3
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    i am "working" with my bank since the purchase was made with a debit card....not a credit card.

  4. #4
    EDR
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    I've done business with Bluesky several times. Never an issue. I was even able to cancel one order after I paid online.

  5. #5
    tl1
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    You have 2 posts?

    Why is it that so many people trashing retailers have so few posts? That really doesn't help their credibility.

  6. #6
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    I have done business with BS many times. Never a problem!

  7. #7
    Aquaman
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    I think this should be a lesson for people to learn from. Never never ever pay online with your atm card. Always use your credit card, you have more power to get your money back.

  8. #8
    TR
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    Yep.
    Dealt with them all the way to Australia with no problems.

  9. #9
    Yes, that's fonetic
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    They sent me a Shimano chain not in the original box and missing the link pin. When I emailed them about it simply asking for a pin to make up for one I didn't get they kept replying that they only send one per chain. When I finally had to get nasty to get my point across after the 3rd correspondence, they said to send them the chain back if I wasn't satisfied...it'd been on my bike for 2 weeks by then and there was no way I was taking it off and paying to ship it back.

    Post count shouldn't be an indication of credibility, but do I have enough tl1?

    I'll never use Blue Sky Cycling again.

  10. #10
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    I ordered a pair of RG LZMX knee/Shin pads and they sent me the Shorty Knee pads instead. Called them they had me send them back for a full refund. Other than being pissed that they mis-shipped the item, dealing with them was easy.

  11. #11
    SuperInstigator
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    My first time ordering through blue sky was a hassle. It was a while ago, but I do remember that they emailed me, telling me that I'd have to pay more than the total shown on their webpage. I would have had no problem with the price, but it was the fact that they emailed me after I already confirmed my order...second time the charm-no problems.
    I wish I didn't know now what I didn't know then.

  12. #12
    surfer w/out waves
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    I've ordered from Blue Sky numerous times... only problem was an item that was listed as in stock but wasn't. I was notified the next day, and received the item a week later than originally expected.

    All businesses have problems... that is part of the deal. If they are unable/unwilling to resolve the issue, then they must be flamed....

    Post count does lend itself to credibility. It is kind of like how long we've known you.
    "Listen, strange women lyin' in ponds distributin' swords is no basis for a system of government!..." -- Dennis the Peasant

  13. #13
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    I don't order from Blue Sky anymore simply because they don't have components in stock when they claim they do. And it takes forever to get them. Search this forum on Blue Sky and you'll see I'm not the only one with this issue. They do sometimes, however, slash prices on some stuff, so that sort of makes up for it, but not enough to warrant waiting weeks.

  14. #14
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    I've ordered from them around ten times. I haven't had any problems with getting the correct items or with the one return I've done. But "In stock" doesn't mean anything with them. If Blue Sky has an exceptional deal and I'm not in any hurry I'll still put in an order with them.

  15. #15
    Wanderer
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    I would say something but I'm not sure if my post count is high enough.

  16. #16
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    Quote Originally Posted by tl1
    Why is it that so many people trashing retailers have so few posts? That really doesn't help their credibility.
    With all due respect, I don't see how someone who chooses to write/respond less than another defines whether they have a legitimate gripe or not. Like many things in life, quantity does not mean quality.

  17. #17
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    Hey Trevor, ordered from Blue Sky once and the whole order arrived just fine. This is the first I've heard about problems with them, so this is a good headsup. I've heard countless problems with Beyondbikes though. It appears to me that all online retailers will eventually run into problems and not be 100%. Sometimes you just get unlucky and talk/write to an employee who doesn't give a sh*t.

    I've had problems/incorrect orders from Jenson, Nashbar, Speedgoat and ebikestop. They were all handled and corrected to my satisfaction each and every time...so I still believe in the system! Good luck with your bank issue.

  18. #18
    56-year-old teenager
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    Quote Originally Posted by Buonarroti
    I don't order from Blue Sky anymore simply because they don't have components in stock when they claim they do. And it takes forever to get them. Search this forum on Blue Sky and you'll see I'm not the only one with this issue. They do sometimes, however, slash prices on some stuff, so that sort of makes up for it, but not enough to warrant waiting weeks.
    +1. This was exactly my experience the ONE time I ordered from BS. I'm not interested in trying again.
    Work is the curse of the biking classes.

  19. #19
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    I've placed a couple of orders with them this year with a whole bunch of different parts (was doing some builds at the time) and got everything with no problems. I use pretty much all of the online retailers and really haven't had a serious problem with any of them so maybe I'm just lucky.
    Warning: may contain sarcasm and/or crap made up in an attempt to feel important.

  20. #20
    Map Maker
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    I've used Blusky many times and been very happy. I've called and talked to the owner and he was very helpful. He actually told me to wait for a special deal on forks that was coming up that saved me money.

    AAA+++ bluesky
    Richmond, VA
    Ra-MORE mtb club

  21. #21
    surfer w/out waves
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    I'm always put off by someone just blurting out: "never do business with these people.scam." or anything like that w/out giving a good explanation. Especially if I don't have a feel for the OP's temper, attitude, demeanor, sense of humor, etc.

    I would be mch more receptive to criticism of a business if the complain was articulated in a different way.

    "Dude! I ordered from Blue Sky Cycling and they charged me twice for the order!!! What gives???? Anybody ever have this happen to them??? I need advice. I'm already trying to dispute the charges through my bank... And Blue Sky, so far, won't issue me a refund!!!"

    Maybe that would have elicted less criticism???
    "Listen, strange women lyin' in ponds distributin' swords is no basis for a system of government!..." -- Dennis the Peasant

  22. #22
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    I've made numerous orders with Blue Sky with only one problem involving a backordered item - web site said in stock but they didn't have it. Same issue as alot of others have had. Easily resolved by calling in your order or atleast calling to confirm its in stock. I haven't had a problem since.

  23. #23
    tl1
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    Quote Originally Posted by onegymrat
    With all due respect, I don't see how someone who chooses to write/respond less than another defines whether they have a legitimate gripe or not. Like many things in life, quantity does not mean quality.
    I disagree, especially in the case of one or two posts, because it looks like a disgruntled ex-employee or someone with an axe to grind of some kind simply registered under another user name or joined simply to soil the name of an innocent party that they're angry with.

    Blue Sky has a good name and I've ordered from them at great prices myself without incident. The plain facts are that if you have very few posts you have no history to go from. People cannot go back through your posts to get a fix on your veracity and judge if you're a relatively reasonable person simply a run of the mill crank.

  24. #24
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    Several orders from Blue Sky.
    Last time they overcharged me ten bucks on my XTR shifters.
    A phone call to them and they quickly credited my credit card the ten bucks..
    LS

  25. #25
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    Before you order,call & speak to a phone rep to make sure the item is in stock.Get the person's ID# or name.

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