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  1. #101
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    Quote Originally Posted by rrmiller View Post
    I'm in the same boat, did you ever resolve the problem?
    Does anyone have any suggestions?
    did you two try the reset button near the format button???

    i had second roam lock up on me and i was able to hit the reset button and it worked.

    i was then able to update the firmware to ROAM2 and all is good.

    joel
    2013 Trek Fuel EX 7
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  2. #102
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    Quote Originally Posted by rrmiller View Post
    I'm in the same boat, did you ever resolve the problem?
    Does anyone have any suggestions?
    You have to hold the reset button for a very long time, like 10-12 seconds.
    2014 Scott Scale 740

  3. #103
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    Quote Originally Posted by Krunk_Kracker View Post
    You have to hold the reset button for a very long time, like 10-12 seconds.
    I held the reset button down for 60 seconds, timed, no result.

    What is the "reset button near the format button?" I only have one reset button at the top of the camera.

  4. #104
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    Quote Originally Posted by rrmiller View Post
    I held the reset button down for 60 seconds, timed, no result.

    What is the "reset button near the format button?" I only have one reset button at the top of the camera.
    oh!

    sorry, there is ONLY one reset button.

    i didn't have my camera with me so i just guessed the location

    sorry!

    i copied this from the contour site...

    + RESETTING YOUR CAMERA
    If your camera is locked up or it will not stop recording,
    you can reset the camera.
    - Slide the Record Switch back to the Stop position.
    - Press and release the Reset Button (See ‘G’ on page 1).
    - The camera will shut off all LEDs and power off.
    - Your camera will be ready to operate again.

    also, i didn't have to hold my reset button to long... just a few seconds or so.

    also, make sure the battery is charged.

    if you can't successfully reset the camera can you return it????

    joel
    2013 Trek Fuel EX 7
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  5. #105
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    Quote Originally Posted by JAvendan View Post

    if you can't successfully reset the camera can you return it????

    joel

    I tried all those things, with no luck. With Contour on shaky ground (out of business?) I'm not optimistic about my chances of returning it.

    Ah well, live and learn I 'spose.

  6. #106
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    So this actually worked! Thank you so much for the walk through.

    I was given a contour roam for my birthday a year ago and was slightly disappointed that my friends older model could record at 60fps and my newer model couldn't.

    This worked exactly as described. Had a minor panic when I updated the firmware and my camera wouldn't work. But then I formatted the SD card and it worked like a charm!

    Thanks so much for sharing. You've made my day!

  7. #107
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    Anyone can share their firmware?

    Hi guys, as of today contour's site is officially taken down, together with all the firmware files and Storyteller link.

    I blame my own tardiness for not having downloaded it earlier.

    For those of you who have downloaded and updated roam2 firmware onto their roam, do you still have a copy of it? If yes, would you please share it? Plus if anyone has roam1 firmware and Storyteller installer files i would appreciate it very much to share it with me too so that if roam2 firmware update went wrong i still have the stock firmware to fall back on.

    Thank you in advance!

  8. #108
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    I need the firmware too!!

  9. #109
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    I'm in the same boat. I need Roam 1 and 2 firmware and the story teller app install. =( Somebody has to have it, please help us unfortunate souls!

    Steve

  10. #110
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    Send me a PM with your emails. I have both.

    I also have Storyteller, but it's 42MB, so not easily emailed.
    www.teamnavycycling.org
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  11. #111
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    Quote Originally Posted by skiahh View Post
    Send me a PM with your emails. I have both.

    I also have Storyteller, but it's 42MB, so not easily emailed.
    ˇThank you very much! The true is that I already found the files.

  12. #112
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    Somebody in amazon recommend me to go to the contour facebook page and there I get a dropbox url to the firmwares.

  13. #113
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    Quote Originally Posted by RobertoEnrique View Post
    Somebody in amazon recommend me to go to the contour facebook page and there I get a dropbox url to the firmwares.
    Oh that's beautiful, thanks!! I found the link and was able to grab everything. Thanks so much. And thank you skiahh for offering to email everything!

    I'm leaving the drop box link here since this is one of top 5 hits on google for contour firmware:

    https://www.dropbox.com/sh/qlr5xtb36uxj7jj/wpX5nY3kU-

    Thanks all,
    Steve

  14. #114
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    I'll permanently host them on my Drive as well.

    https://drive.google.com/folderview?...Xc&usp=sharing
    2014 Scott Scale 740

  15. #115
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    I have a doubt: if I want to go back and install the ROAM1 firmware again, is that possible ?

    Once I have sent an e-mail to Contour Support, asking about the version 1.01 MOD. They told me: "Thank you for contacting us. With regards to firmware 1.01, while it was true that this firmware version would allow the camera to film in 1.01, this was removed as the hardware in the original Roam is not approved for 60fps, and filming in this resolution can permanently damage the camera. This being the case, we are unable to provide this firmware for the original Roam."


    Until now, nobody had any problems keep filming at 60fps with ROAM2 firmware ?


    Thanks !

  16. #116
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    Quote Originally Posted by Pikachu_MTB View Post
    I have a doubt: if I want to go back and install the ROAM1 firmware again, is that possible ?

    Once I have sent an e-mail to Contour Support, asking about the version 1.01 MOD. They told me: "Thank you for contacting us. With regards to firmware 1.01, while it was true that this firmware version would allow the camera to film in 1.01, this was removed as the hardware in the original Roam is not approved for 60fps, and filming in this resolution can permanently damage the camera. This being the case, we are unable to provide this firmware for the original Roam."


    Until now, nobody had any problems keep filming at 60fps with ROAM2 firmware ?


    Thanks !
    Of course they're going ot say that, why would they say anything different? lol

    I've been using mine since the day I made this thread and it's still fine.


    To go back to the original firmware, just flash the ROAM 1 firmware.
    2014 Scott Scale 740

  17. #117
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    Quote Originally Posted by Pikachu_MTB View Post
    I have a doubt: if I want to go back and install the ROAM1 firmware again, is that possible ?

    Once I have sent an e-mail to Contour Support, asking about the version 1.01 MOD. They told me: "Thank you for contacting us. With regards to firmware 1.01, while it was true that this firmware version would allow the camera to film in 1.01, this was removed as the hardware in the original Roam is not approved for 60fps, and filming in this resolution can permanently damage the camera. This being the case, we are unable to provide this firmware for the original Roam."


    Until now, nobody had any problems keep filming at 60fps with ROAM2 firmware ?


    Thanks !
    I would expect nothing less than that statement from Contour. My interpertation is that you can brick this if you load the firmware or update it down the road if you don't know what you are doing.

    This thread was the reason I purchased a Roam and it has been working flawless since updating the Roam2 firmware.

    My buddy has a Roam+2 and my modified Roam video quality is every bit as good as his. In fact my Roam's battery life lasted hours longer than his when we were in Whistler because he left the Bluetooth/GPS feature on.

  18. #118
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    I was thinking the same... But it's good to share information...

    By the way, thank you all for sharing the firmwares !!!!


    Quote Originally Posted by sand wedge View Post
    In fact my Roam's battery life lasted hours longer than his when we were in Whistler because he left the Bluetooth/GPS feature on.
    off-topic: man, don't talk about Whistler... Everytime I see videos of BC trails... when I get back to the real world... I'm drooling... lol


    I'll try to update my ROAM's firmware. I was thinking about to get the Hero 3, but may be I buy another ROAM...



    Thanks !

  19. #119
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    Many thanks for the links guys. Now i just need to get back home and start downloading.

  20. #120
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    Just did it. Working fine !
    Tomorrow I'll put it to a field test. Let's see what's gonna happen !


    Thanks guys !!!!

  21. #121
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    Much thanks to everyone in this thread! You guys rock!
    Santa Cruz Bronson - Specialized Crave Rigid

  22. #122
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    Date and Time off??? (2.16 firmware)

    Had 1.10 firmware, upgraded directly to 2.16 did reset and works GREAT! Light performance is bad but CUSTOM setting may result better HOWEVER: Guys how to set DATE and TIME on the video to OFF? I couldn't figure this out! PLS HELP!!

  23. #123
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    oK GUYS ı AM SORRY it was my players date and time.. Shame on me New 2.16 firmware look OK better outdoor performance for sure.. But I would be really pissed of if I had bought contour 2 a year ago around 200 usd and realized this low light performance. BTW ı recommend everyone SJ1000 action cam as well for 80 usd is is amazing. Not Contours build quality but lots of mounts LCD and camera shoots great.. Recommended!

  24. #124
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    Sj1000 or mobius as recommended by techmoan.

  25. #125
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    Quote Originally Posted by andrewhtf View Post
    Sj1000 or mobius as recommended by techmoan.
    SJ1000 if wants more mounts and lcd screen MOBIUS if weight is important (RCs or spying ) Both are great!

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