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Shimano tool warranty

730 views 1 reply 2 participants last post by  GRAVELBIKE 
#1 ·
I just spoke to Will at Shimano America about warranteeing a Shimano cable cutter. He said policy is 2 years though they are leinient with that. The cutters I have are probably 5+ years old and the end of the plastic handle has broken. While many other tool companies have lifetime warranties, Pedros, Blackburn, Craftsman among others, Shimano does not. Any thoughts on this or previous experience. Shimano makes a great cable cutter but how about some love on the warranty. Especially with the price of the cutters.
 
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