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  1. #401
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    mine Brant? frame # starts KC7 ..
    no offence but "we have not found" can mean several things.

    how's the arse?

  2. #402
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    Quote Originally Posted by Smiff View Post
    yeah, again? what should I do, wait 6 weeks for next batch? ask to return now? ffs.
    i specifically asked on-one (not Brant, because i was talking with cust service) if the ones they had in were correct, was told yes. a misunderstanding or did they think that i wouldn't check it?
    otoh, about 8-10mm higher might be alright..
    so.. 3rd time lucky?
    If you give me a sales order number, I can investigate where that frame came from.
    But I'm getting rather confused with everything.

  3. #403
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    confused here also, think i'm keeping it thanks but if you want to know order ref SO0257690 10-Jan-2013. that's when Neil reserved it.

  4. #404
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    Quote Originally Posted by Smiff View Post
    confused here also, think i'm keeping it thanks but if you want to know order ref SO0257690 10-Jan-2013. that's when Neil reserved it.
    Whilst I'm all for discussing problems here, I think this would go better by email and via our warranty team. If you have an issue, please raise it with them.

    I will do a bit of digging now, as I'm intrigued. But I'm also hungry and have not had enough lunch today so may forget. Hence the "proper channels" line...

  5. #405
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    ok well you have my email and i'd appreciate your thoughts on the difference i found. also, you know first you offered to airfreight me a replacement and things didn't go too great when i used the proper channels.. everyone i've spoken to at on-one was helpful but it wasn't smooth (maybe due to courier) and there's still a problem. but thanks for coming back to us.

  6. #406
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    Quote Originally Posted by Smiff View Post
    ok well you have my email and i'd appreciate your thoughts on the difference i found. also, you know first you offered to airfreight me a replacement and things didn't go too great when i used the proper channels.. everyone i've spoken to at on-one was helpful but it wasn't smooth (maybe due to courier) and there's still a problem. but thanks for coming back to us.
    please discuss this directly with our warranty team. I have lots of emails for lots of people and it's really best to do this through the proper route.

  7. #407
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    :/ please do talk to rest of team at on-one Brant. when i first spoke to Neil he didn't seem to be aware of the issue at all. struck me as odd. this was earlier this month.

    i'm posting this publicly because it's relevant to other buyers. i don't like causing trouble for on-one, i really don't.

  8. #408
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    I tried to go through the email route, but still getting reply that they are waiting on the American side.
    What's up with American support?

  9. #409
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    Quote Originally Posted by Strafer.2 View Post
    I tried to go through the email route, but still getting reply that they are waiting on the American side.
    What's up with American support?
    Where did you buy your frame from?
    What is your sales order number?

  10. #410
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    Quote Originally Posted by brant View Post
    Where did you buy your frame from?
    What is your sales order number?
    I ordered from on-one UK web site, My SO is SO0203195

  11. #411
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    Quote Originally Posted by Strafer.2 View Post
    I ordered from on-one UK web site, My SO is SO0203195
    Thanks for feedback. I will discuss in morning with staff who work normal hours and not in the bath.

  12. #412
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    Sounds like I shouldn't "F" with it and dump what I've got on the 'bay? Seems like a bit of a run around to end up with the same frame again.

    I was told to get ahold of team "A". Team "A" said I need to talk to team "B" first. Team "B" said team "A" would handle any returns and directed me to call team "A", Team "A" has no idea about any returns due to frames being out of spec. One hand doesn't know what the other is doing.

    Fudge it, I'm out for a ride on the stumpy. Doubt I ever buy another Titus again and am sad my last experience with them has been so shitty. Thanks goodness the brown V1 lasted so long (two years)
    "I'm the fastest of the slow guys"

  13. #413
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    Maybe the Craigstr can help out here, since I'm not the only disgruntled Titus owner in the Universe any more, huh?
    ****

  14. #414
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    Quote Originally Posted by brant View Post
    Thanks for feedback. I will discuss in morning with staff who work normal hours and not in the bath.
    Hey Brant. I want you to know that I appreciate the help you are giving the EG community on this issue.

  15. #415
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    Just got the new frame. I'll try to measure the bb drop/rise this afternoon.
    I hope it will be OK. I don't want to go through all this again...
    "Do not go where the path may lead. Go instead where there is no path and leave a trail" Ralph Waldo Emerson

  16. #416
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    Quote Originally Posted by Smiff View Post
    there's something in that bag like a small tube i dunno what it is
    Smiff, this small tube is to route the front dirailleur cable on the seat tube. You put in place and then put the cable inside it.
    "Do not go where the path may lead. Go instead where there is no path and leave a trail" Ralph Waldo Emerson

  17. #417
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    Is that all you have to contribute?

    Quote Originally Posted by Renegade View Post
    Maybe the Craigstr can help out here, since I'm not the only disgruntled Titus owner in the Universe any more, huh?

  18. #418
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    Quote Originally Posted by George Gr View Post
    Smiff, this small tube is to route the front dirailleur cable on the seat tube. You put in place and then put the cable inside it.

    i must be missing something, not sure what that achieves over using a normal outer end cap?

    **

    for anyone following this thread and wondering in simple terms what this means for your bb height.

    spec bb height (Lyric or 545mm a2c fork, typical 26" trail tyres like nevegal 2.1, lower headset cup around 10mm height): 13.3"

    if you get a frame like my first one (-17mm): 12.6"
    .... and you use a Revelation 150mm (-22mm): 12.4"

    if you get frame like my 2nd one (-8mm): 13"
    .... and you use a Revelation 150mm (-12mm): 12.8"

    YMMV, some rounding errors, should be roughly right?
    I was rocking a 12.4" bb unloaded, no wonder i was getting the fears of strikes. actually i started with flush hope headset so that was more like 12.25".

    If anyone wants an estimate of what your bb height will be post your fork and tyres here, i've got pretty used to doing the math now, but you must first measure your bb drop using string method a page or two back.
    Last edited by Smiff; 01-29-2013 at 11:23 AM.

  19. #419
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    Right,

    Bit the bullet and bought a Hope headset with external cups lower and internal upper. My mate came round and helped me build it up and with a 170mm Marzocchi Rc3 ti my string test goes right through the middle of the bb, dead centre. That was done with a set of 2.2 rubber queen black chillis and I am going to say I am more than happy with that. I was expecting the bb to be a touch higher with the 170's but alas, for me, it's the end of the matter.

    Sorry to anyone who doesn't have the same experience,

    P.S, if anyone knows anyway of compressing pictures on an IPad then I will add some of the finished Trans Provence bike.......

    All the best,

    Lee.

  20. #420
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    nice, btw do you know the a2c on your Marz rc3?

    edit: is this your fork?
    Tenneco Marzocchi Suspension - 2010 Extreme Freeride/Downhill forks - 66 RC3 Titanium


    568mm. that's huge, 23mm longer than a Lyric?

    for reference:
    Rev 529mm
    Lyric 545mm
    Marz RC3 568mm


    so your frame probably is low if that gives you 0 drop, but you don't care

    edit 2:
    using simple 1/3 ratio of fork length to bb change 23/3 your frame is almost identical to my new one i think, around 8mm too low.



    If anyone around here has better than high school maths they can tell us what angle headsets would do with +/- a degree or 2, someone would probably like to know.
    Last edited by Smiff; 01-29-2013 at 03:12 PM.

  21. #421
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    Quote Originally Posted by Smiff View Post
    nice, btw do you know the a2c on your Marz rc3?


    If anyone around here has better than high school maths they can tell us what angle headsets would do with +/- a degree or 2, someone would probably like to know.
    I am guessing he is running Marz 55 RC3 170mm @ 555mm a2c.

    I have another bike that has a FSA angleset. I have it set at -1.5 deg. It lowered bbh by about 0.25" to 0.33" when compared to 0 deg setting.
    sth

  22. #422
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    Quote Originally Posted by Smiff View Post
    edit: is this your fork?
    Tenneco Marzocchi Suspension - 2010 Extreme Freeride/Downhill forks - 66 RC3 Titanium


    568mm. that's huge, 23mm longer than a Lyric?
    That one is 180mm, and with a tall crown. He has 170mm one.

    I was looking at it - but 200g heavier than Lyrik Coil DH.. and air preload. Went for Lyrik...

  23. #423
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    ah right 555mm, lyrik+10mm, his frame is only about 3mm low then. in margin of error. lucky Lee.

    yeah i may have to get a bigger fork some day but don't do the riding to justify it. be good if someone made a really tall headset cup to get the feel, any that fit the Guapo?

    be funny if it turned out after all this i had a dodgy bent fork or something.


    anyways it's pissing with rain, i want to build my guapo and see how it goes, should i tell on-one i suspect it's wrong (in case it turns out worse than expected) or just get on with it. sitting on the table all shiny and naked is driving me nutz, as you can tell.
    Last edited by Smiff; 01-29-2013 at 06:38 PM.

  24. #424
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    Quote Originally Posted by Smiff View Post
    be good if someone made a really tall headset cup to get the feel, any that fit the Guapo?
    Chris King sells +5mm tall baseplates, if you have a 1-1/8 steerer with a Devolution headset. That would give you ~20mm lower stack. Not a solution, obviously.

  25. #425
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    Quote Originally Posted by craigstr View Post
    I was hoping you would lead some more cheers, since you are the self proclaimed Titus cheerleader. You know; ra-ra for your brand. I guess you only represent when things are going good, despite your lack of influence as to what really happens with the bussiness. It must suck to be so totally wrapped up in your brand, that it runs you emotional well being.
    Good thing you still have the stability of Knolly to hold you together.
    ****

  26. #426
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    Whatever.

    Quote Originally Posted by Renegade View Post
    I was hoping you would lead some more cheers, since you are the self proclaimed Titus cheerleader. You know; ra-ra for your brand. I guess you only represent when things are going good, despite your lack of influence as to what really happens with the bussiness. It must suck to be so totally wrapped up in your brand, that it runs you emotional well being.
    Good thing you still have the stability of Knolly to hold you together.
    You must go home and kick your dog every night with all your built up anger and aggression.

  27. #427
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    Quote Originally Posted by craigstr View Post
    You must go home and kick your dog every night with all your built up anger and aggression.
    i don't think so. he's 100% right. you are the type of guy that wishes he was in the industry and you're holding on to your brand ambassador tag by your fingernails and cheerleading no matter what the problems are. titus has an issue with the el guapo and has for a bit. you shouted down renegade when he originally brought up the headset reaming issue and tried then to paint him as angry and disgruntled and he was, but with a completely valid reason.

    now his complaints about the qc at titus have been proven true. in their defence, titus has put into place better tests and standards. hopefully it all works out, but real customers have been out ride time and had to deal with a hassle.

    this is a consumer site to hear the good and bad. and people need to realize that what they hear from you is mostly vanilla crap. you are hardly impartial and havent been ever since you grabbed your brand ambassador tag. it's good that people can see that now. they can hopefully take what you say with a grain of salt.

    i hope this all works out for titus and their customers. we need small brands that offer a good value. we also need brands to stand behind their products and keep their consumers happy. hopefully titus ends up being one of those brands

  28. #428
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    Quote Originally Posted by Smiff View Post
    i must be missing something, not sure what that achieves over using a normal outer end cap?

    **

    for anyone following this thread and wondering in simple terms what this means for your bb height.

    spec bb height (Lyric or 545mm a2c fork, typical 26" trail tyres like nevegal 2.1, lower headset cup around 10mm height): 13.3"

    if you get a frame like my first one (-17mm): 12.6"
    .... and you use a Revelation 150mm (-22mm): 12.4"

    if you get frame like my 2nd one (-8mm): 13"
    .... and you use a Revelation 150mm (-12mm): 12.8"

    YMMV, some rounding errors, should be roughly right?
    I was rocking a 12.4" bb unloaded, no wonder i was getting the fears of strikes. actually i started with flush hope headset so that was more like 12.25".

    If anyone wants an estimate of what your bb height will be post your fork and tyres here, i've got pretty used to doing the math now, but you must first measure your bb drop using string method a page or two back.
    Don't now either what you gain with this. But it's an extra if you don't have an outer cap. Nice addition was also the c-clips. I hope they hold in the trail. I will have some tire-ups with me to be safe!

    **

    Smiff, tell me what to expect with marz 170mm (556mm a2c) and -1 slackset? (I think Brant said that the a2c he used is 540mm with 15mm headset cap. Post #137).
    -1 will lower the bb about 1/2inch (12.7mm) I think. Or not?
    I will measure this afternoon but I want to be prepared! lol
    Last edited by George Gr; 01-30-2013 at 07:01 AM.
    "Do not go where the path may lead. Go instead where there is no path and leave a trail" Ralph Waldo Emerson

  29. #429
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    Quote Originally Posted by qbert2000 View Post
    you are the type of guy that wishes he was in the industry and you're holding on to your brand ambassador tag by your fingernails and cheerleading no matter what the problems are. titus has an issue with the el guapo and has for a bit.

    now his complaints about the qc at titus have been proven true. in their defence, titus has put into place better tests and standards. hopefully it all works out, but real customers have been out ride time and had to deal with a hassle.

    this is a consumer site to hear the good and bad. and people need to realize that what they hear from you is mostly vanilla crap. you are hardly impartial and havent been ever since you grabbed your brand ambassador tag. it's good that people can see that now. they can hopefully take what you say with a grain of salt.
    Thanks for all the kind words Qbert, I was waiting for you to give your .02. It must feel good to talk down to other people and be able to hide behind your computer screen.

  30. #430
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    Sorry Smiff I should have been more specific, my
    Fork is the Marzocchi 55 RC3ti 170mm and is a 2012 model. I believe they used to be 160mm up until last year.
    To give you a visual reference Ed Oxley has the same fork as me in his videos if that's any help.

    All the best,
    Lee.

  31. #431
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    god you're pathetic craig. you run around the forums looking for a pat on the back. bag lick in the knolly forum while baglicking in the titus forum too. you're off knolly now but you still like to keep a safe haven there.

    you shoot down anyone complaining about titus. you're not impartial, we get that, you don't seem to though. renegade was right all alomg with his complaints. anyone can see that now despite your best attempts to paint him as a just a jaded bitter poster. you're the ultimate fanboi, congratulations.

    lol, i love how people like you who post their life stories on the internet looking for validation and pats on the back, complain that the other 99% who are anonymous are somehow cowards. i'm not here with a sig that i'm a brand ambassador or a suspension test rider posting up my results like you craig. i don't need anonymous people to love me like you do. it's kind of sad that you do seem to need that.

    here's hug bro Name:  big-hug-smiley-face.gif
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Size:  32.6 KB you obviously need one

  32. #432
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    You and Renegade have managed once again to take this thread off topic with unprovoked attacks on me. I have my two signatures with my affiliations as required by mtbr so people know I have ties to those companies. I love that I get under your skin so badly that you have to outlash at me like in your last post. If I irritate you so much, dont read my posts. Its obvious that you have problems Qbert.

  33. #433
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    Quote Originally Posted by craigstr View Post
    You and Renegade have managed once again to take this thread off topic with unprovoked attacks on me. I have my two signatures with my affiliations as required by mtbr so people know I have ties to those companies. I love that I get under your skin so badly that you have to outlash at me like in your last post. If I irritate you so much, dont read my posts. Its obvious that you have problems Qbert.
    Craigstr. Chill. It is da interwebz. You are not Chumba. Everything is fine.

  34. #434
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    Hahahahahahahaha. Oh your fragile little ego craigstr. Lol. Only one person here has their Titus panties in on knot. Can you guess who that is???

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    the forum just went blue. blue is a calming colour right guys.

    SingleTrackHound seems to think -1 degree HA gives you about -1/4" at the bb.
    so i was hoping someone with maths (trig?) can do this, but 1/2" sounds too much.

    i'm thinking about an angleset in reverse to raise mine, remember old EG was 1deg steeper. for now i'll use my old HS and see how it goes. at least it's close enough to be worth fiddling, old frame was a lost cause.

  36. #436
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    Quote Originally Posted by qbert2000 View Post
    Hahahahahahahaha. Oh your fragile little ego craigstr. Lol. Only one person here has their Titus panties in on knot. Can you guess who that is???
    Dude. Seriously? Nothing better to do?

  37. #437
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    Quote Originally Posted by Smiff View Post
    the forum just went blue. blue is a calming colour right guys.

    SingleTrackHound seems to think -1 degree HA gives you about -1/4" at the bb.
    so i was hoping someone with maths (trig?) can do this, but 1/2" sounds too much.

    i'm thinking about an angleset in reverse to raise mine, remember old EG was 1deg steeper. for now i'll use my old HS and see how it goes. at least it's close enough to be worth fiddling, old frame was a lost cause.

    what about some offset shock hardware to raise the bb. burgtec makes some.

    Burgtec Titanium Offset Shock Hardware | Burgtec

    Titus, El Guapo, 2007-2011, kit 7002

  38. #438
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    Why is bottom bracket height on my new EG V.3 so low?

    Quote Originally Posted by Smiff View Post
    the forum just went blue. blue is a calming colour right guys.

    SingleTrackHound seems to think -1 degree HA gives you about -1/4" at the bb.
    so i was hoping someone with maths (trig?) can do this, but 1/2" sounds too much.

    i'm thinking about an angleset in reverse to raise mine, remember old EG was 1deg steeper. for now i'll use my old HS and see how it goes. at least it's close enough to be worth fiddling, old frame was a lost cause.
    I measured it this evening. I got about 6-7mm drop. 5-6mm less than with the old frame...
    Was it worth it? Is it ok?
    "Do not go where the path may lead. Go instead where there is no path and leave a trail" Ralph Waldo Emerson

  39. #439
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    Quote Originally Posted by George Gr View Post
    I measured it this evening. I got about 6-7mm drop. 5-6mm less than with the old frame...
    Was it worth it? Is it ok?
    only you can answer that. it's still not in spec. the question is, what can you live with?

  40. #440
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    Why is bottom bracket height on my new EG V.3 so low?

    Quote Originally Posted by qbert2000 View Post
    only you can answer that. it's still not in spec. the question is, what can you live with?
    Is it? I have a -1 degree slackset. I don't know how much it lowers the bb. Anyone?
    "Do not go where the path may lead. Go instead where there is no path and leave a trail" Ralph Waldo Emerson

  41. #441
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    Quote Originally Posted by George Gr View Post
    Is it? I have a -1 degree slackset. I don't know how much it lowers the bb. Anyone?
    sorry, wasn't thinking about that slackset.

    maybe this calc would tell you

    geometryCalc

  42. #442
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    Why is bottom bracket height on my new EG V.3 so low?

    Thanks man. I'll try that. I'll have to collect all the data first. LOL
    "Do not go where the path may lead. Go instead where there is no path and leave a trail" Ralph Waldo Emerson

  43. #443
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    Quote Originally Posted by qbert2000 View Post
    what about some offset shock hardware to raise the bb. burgtec makes some.

    Burgtec Titanium Offset Shock Hardware | Burgtec

    Titus, El Guapo, 2007-2011, kit 7002
    Funnily enough i have one left over from the last bike. it would be a good fix, IF those offset bushes don't rotate when used in reverse like that. Has anyone tried? you're relying on the clamp pressure to go against the action of the shock.. sounds likely to swivel round and leave you with the opposite effect to what you want!

  44. #444
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    Quote Originally Posted by Smiff View Post
    Funnily enough i have one left over from the last bike. it would be a good fix, IF those offset bushes don't rotate when used in reverse like that. Has anyone tried? you're relying on the clamp pressure to go against the action of the shock.. sounds likely to swivel round and leave you with the opposite effect to what you want!
    only one way to find out

  45. #445
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    thought of that while typing, it's not a high priority.. if it fits might try later!

    so far we've got 3 people with recent replacements or new frames then?

    Lee: about -3mm low
    george: about -6mm low
    me: about -8mm low

    all give or take a couple of mills.

    not sure what to make of this, maybe a normal amount of variation. better than before.

    Brant - we should accept this? Do you think next batch will be more consistent? should we be checking if frames are bent any other way?
    Last edited by Smiff; 01-30-2013 at 08:14 PM.

  46. #446
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    Quote Originally Posted by Smiff View Post
    the forum just went blue. blue is a calming colour right guys.

    SingleTrackHound seems to think -1 degree HA gives you about -1/4" at the bb.
    Smiff, not -1.0; -1.5 deg. It lowered bbh ~0.25"
    sth

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    I think I've followed this thread correctly but there are some low BB frames that are incorrect?

    I've just had first ride on Small EG...and it wasn't great. "just" pedaling along flat slightly rocky hitting pedals all the time. I have 2.5" RQ tyres and a Marzocchi 44. the shock mount is in the upper hole.

    Is this a bad frame ? looks like 20mm ish below the string....


    Why is bottom bracket height on my new EG V.3 so low?-bbheight-medium-.jpg

  48. #448
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    probably, but we need to know a2c (length axle to crown) of your fork. website says anything from 490 to 550 mm ish.

  49. #449
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    Why is bottom bracket height on my new EG V.3 so low?

    I've recalculated mine and I think it's on the spot...
    I wasn't counting that the slackset has 2mm offset rather than 15mm that the external cup has. So I am about 2mm shorter than the lyric minus the slackset.
    So 6-7mm drop I guess it's fine.
    I might change the slackset and replace it with a smoothie with external cup if I still have problems with pedal strikes.
    So I'm good!
    "Do not go where the path may lead. Go instead where there is no path and leave a trail" Ralph Waldo Emerson

  50. #450
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    Quote Originally Posted by Smiff View Post
    probably, but we need to know a2c (length axle to crown) of your fork. website says anything from 490 to 550 mm ish.
    521.5mm
    Tenneco Marzocchi Suspension - 2012 All Mountain forks - 44 RC3 TITANIUM

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