Broken Thomson Seatposts & The Overtightening Syndrome
If you remeber last week I posted a link to the cozy Beehive, regarding a broken Thomson Elite seat post. In this new "post" (pun intended) Thomson responds to Ron's concerns and explains how the post failed. The moral of the story is use a torque wrench and don't over torque the bolts.
Here is the link: http://cozybeehive.blogspot.com/
Thank you for posting. I always get a kick out of the person who has a product fail and immediately makes broad claims against a company. I know the gentleman was well intentioned, but one or two post failures do not make for a bad product line or an issue with a manufacturer. It was cool of him to post the follow up. Imagine if businesses could afford to post info about "bad" customers. That would be funny. John Doe is a dead beat. He tried to place an order with an expired credit card. Jane Doe did not respond to the follow up email we sent her. John Doe asked us to warranty a used product he bought of ebay from a foreign country.
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