Has anyone had issues with creaking or a loose Mr whirly bottom bracket?
Background on this question:
I got a new KM and the bottom bracket was super creaky. My LBS found that the non drive side flat bolt was missing (not sure why). LBS got a spare part from Surly's warranty dept
A month later there was terrible creaking back again, every pedal stroke produced a creak. Back to the LBS, they told me it was dirty this time and put some Phil Woodmans lube, and thought that would take care of it.
Earlier this month I went out for a ride and the entire crank came off my bike. There was no noticable looseness, the crank and that flat non drive side bolt. Hoofed it home in the cold.
LBS worked QBP/Surly who got a part (took them over a week - that's a different story) and replaced the defective part. QBP has remain pretty tight lipped on the quality of this bottom bracket or other issues that have been reported (if any). The LBS said there were about 2-3 more threads on the new non drive side (flat) bolt, and also changed the BB hub (to a new part). They're pretty confident this ought to do it. QBP Surly are very responsive, I chatted to a human to speak to about the issue.
Surly's position is ominous, for such a simple piece of machinery a SS bike it seems odd that a surly product would go bad without a recall. I realize even quality parts (no pun to QBP intended) can fail etc. It's also the 2nd most expensive part after the bike frame and took 3 trips to the LBS before it was deemed that the bolt wasn't right for the torque on an SS bike.
Additionally their blog makes no mention of this part (correct me if I am wrong)I'm curious if this is really the case or if others have had problems with the Mr whirlys or if I had an isolated issue (this may very well be the case)?
The 2010 KM build doesn't use Mr Whirlys, interesting, perhaps this part was never intended for SS use.
12/22/10 - Edits to grammatical errors and weird run on sentences.
Background on this question:
I got a new KM and the bottom bracket was super creaky. My LBS found that the non drive side flat bolt was missing (not sure why). LBS got a spare part from Surly's warranty dept
A month later there was terrible creaking back again, every pedal stroke produced a creak. Back to the LBS, they told me it was dirty this time and put some Phil Woodmans lube, and thought that would take care of it.
Earlier this month I went out for a ride and the entire crank came off my bike. There was no noticable looseness, the crank and that flat non drive side bolt. Hoofed it home in the cold.
LBS worked QBP/Surly who got a part (took them over a week - that's a different story) and replaced the defective part. QBP has remain pretty tight lipped on the quality of this bottom bracket or other issues that have been reported (if any). The LBS said there were about 2-3 more threads on the new non drive side (flat) bolt, and also changed the BB hub (to a new part). They're pretty confident this ought to do it. QBP Surly are very responsive, I chatted to a human to speak to about the issue.
Surly's position is ominous, for such a simple piece of machinery a SS bike it seems odd that a surly product would go bad without a recall. I realize even quality parts (no pun to QBP intended) can fail etc. It's also the 2nd most expensive part after the bike frame and took 3 trips to the LBS before it was deemed that the bolt wasn't right for the torque on an SS bike.
Additionally their blog makes no mention of this part (correct me if I am wrong)I'm curious if this is really the case or if others have had problems with the Mr whirlys or if I had an isolated issue (this may very well be the case)?
The 2010 KM build doesn't use Mr Whirlys, interesting, perhaps this part was never intended for SS use.
12/22/10 - Edits to grammatical errors and weird run on sentences.