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  1. #1
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    XX1 cluster stripped.

    I got 2 bikes both running xx1.So today I try to remove the cluster from my american classic wheels and the whole inside of the cluster just disintegrates.The inside of the cluster where the removal tool fits in is completely stripped.Looking at my other cluster it looks like this inner piece of the cluster where the tool fits in is made of plastic.So now I got a cluster stuck on the freebody and can't get it off.Any ideas to remove stripped cluster?What are the chances SRAM will warranty the cluster?

  2. #2
    Elitest thrill junkie
    Reputation: Jayem's Avatar
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    Take a picture.
    "It's only when you stand over it, you know, when you physically stand over the bike, that then you say 'hey, I don't have much stand over height', you know"-T. Ellsworth

    You're turning black metallic.

  3. #3
    mtbr member
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    Name:  xx1.png
Views: 437
Size:  148.9 KBName:  xx1-2.png
Views: 438
Size:  36.2 KB

    Photos a bit small but on my one cluster you can see the black grooves where the removal tool fits into.The other photo you can see they are gone-stripped.

  4. #4
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    So it looks like the nice guys at sram are going to warranty my cluster.My lbs was told they had a few similar issues and mine is not the first.Seems like sram are busy sending out a update to all the bike shops at the moment.From what i can see on mine it seems like the cluster almost seizes on the body.Not sure if we should put copper slip or some anti seize when putting the cluster on the body but will wait for the update and keep you guys posted.The inner part of the body is also very soft aluminium so if the cluster is too tight the inner part just strips.

  5. #5
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    Re: XX1 cluster stripped.

    I had a similar thing happen. What I found is that the cassette removal tool was bottoming out on the end cap on my Hope freehub. It looked and felt like the tool was fully set, but it wasn't.

    SRAM warranted it, but I never was able to get the damaged cassette off the free hub and had to buy a new one.

    I now remove the end cap before removing the cassette, and have had no issues since.

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