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  1. #1
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    Rockshox reverb post warranty service

    Hello, I purchased a rockshox reverb from ecycles in Michigan and am now having a problem with the post coming down and not staying the whole way up. I contacted ecycles and they said they don't deal with any warranty service, so... Not an endictment of E cycles, they responded quickly and I can't argue with that.


    I was wondering if rockshox will warranty the post (its a 2012) despite the fact that I bought it online, or am I just SOL.

    Jason
    "Chancho. When you are a man sometimes you wear stretchy pants... Its for fun..."

  2. #2
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    You bought the seat post from E Cycles.... Therefore your contract is with them. They are obliged (to the best of my knowledge) to look after the issue....

    Kevin.

  3. #3
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    Do you have any contact info for ecycles? I need to get in touch with them too.

  4. #4
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    Hey Jimmy I just used ebay to contact them. They responded right away. No warranty.
    "Chancho. When you are a man sometimes you wear stretchy pants... Its for fun..."

  5. #5
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    I've been trying through ebay, too. No luck. Did your packing list/invoice have any address or other contact info? Thanks.

  6. #6
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    There may have been, but its long gone. ITs odd that they didn't respond. Bad reviews give immediate response usually. Seems like it would be reasonable to give a poor review and for the reason state impossible to reach via electronic communications.
    "Chancho. When you are a man sometimes you wear stretchy pants... Its for fun..."

  7. #7
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    Thanks Whason!

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