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  1. #1
    Join Date
    Oct 2005

    anyone from SRAM here?

    Im having an issue with my 2011 reba rlt 140 29" fork
    I wanted to do the maintenance as I had hydrolock. my fork was purchased new and has never been serviced. when I went to remove the gate valve knob I discovered that the set screw was a) loctited in and B) the wrench socket was rounded, so much so that a 1.5 wrench just spun loosley. I finally was able to get the screw out using a star bit as an easy out.
    I went to my local dealer to order a new screw and was told that you have to buy the whole assembly, (screw, knobs and washer for $35!!!
    checking the forums I see that this appears to be a common problem and many shops will not service the fork without having a spare set screw beforehand.
    I dont mind buying a set screw but I shouldnt have to buy all the other parts , especially since the screw was damaged at the factory.
    I cant seem to find an email address to contact SRAM direct
    any help would be appreciated

  2. #2
    mtbr member
    Join Date
    Mar 2007
    Phone: +1-312-664-8800

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