Results 1 to 5 of 5
  1. #1
    mtbr member
    Reputation:
    Join Date
    May 2010
    Posts
    2

    Stumpjumper 29er HT Cracked frame - warranty questions for you

    I've had my 2011 Stumpjumper for a little over a year and a half and yesterday noticed a crack behind the seatpost stem running along one of the welds.

    My LBS is telling me that it's a 50/50 chance they'll replace the frame under warranty. I don't know if the guy is just trying not to say one way or the other but 50% replacement on a weld crack isn't very comforting.

    Here's a couple pics if you're curious.
    Stumpjumper 29er HT Cracked frame - warranty questions for you-photo-1-.jpg
    Stumpjumper 29er HT Cracked frame - warranty questions for you-photo-2.jpgStumpjumper 29er HT Cracked frame - warranty questions for you-photo-3.jpg

    Anyway, couple questions for those of you who have experience with this. Assuming they do honor my warranty; Do they replace the frame with the same model? Does the warranty cover installing the new frame?

    I'm eagerly awaiting a decision. I'll let you know what they come back with. Thanks in advance for any info you can give me.

  2. #2
    mtbr member
    Reputation:
    Join Date
    Jan 2007
    Posts
    161
    If you are the original owner, that looks like the very definition of what a frame warranty should cover.

  3. #3
    mtbr member
    Reputation: sgtjim57's Avatar
    Join Date
    Aug 2009
    Posts
    447
    I have that same bike and thought that might be a weak spot in the design. I do not have the issue but thanks to your post I will certainly be checking to make sure this issue does not appear. Thanks.
    2013 Specialized Carbon Camber Pro 29er (Warranty frame and other stuff)
    2011 Specialized Stumpjumper Comp 29er

  4. #4
    mtbr member
    Reputation:
    Join Date
    Jun 2004
    Posts
    617
    I never liked the looks of that junction point ever since Specialized started building their 26" Stumpies with it around 2004 or so. Just looks like a failure point waiting to happen. And apparently is.

  5. #5
    mtbr member
    Reputation:
    Join Date
    May 2010
    Posts
    2
    Good News! They're going to warranty the frame. I'll be getting a 2013 equivalent. My LBS is offering to rebuild the bike for free since I bought it from them. However, I do have to purchase two adapter kits and a new seatpost for a total of $200.

    Also, the new color doesn't match my fork. Maybe I can paint the fork or something?
    Stumpjumper 29er HT Cracked frame - warranty questions for you-mtn-bike.jpg
    (made this with my mad paint skills)

Similar Threads

  1. Flash 29er Cracked Frame Warranty Issue.
    By cavscout66 in forum Cannondale
    Replies: 63
    Last Post: 05-04-2014, 08:23 PM
  2. Welding cracked Stumpjumper frame
    By shellshocked in forum Frame Building
    Replies: 6
    Last Post: 02-15-2012, 07:51 AM
  3. Specialized warranty in cracked frame
    By bikensand in forum Specialized
    Replies: 13
    Last Post: 07-22-2011, 06:28 PM
  4. Replies: 0
    Last Post: 06-11-2011, 09:47 AM
  5. 29er Lefty fork - warranty period? stem questions
    By nepanite in forum Cannondale
    Replies: 6
    Last Post: 03-30-2011, 03:18 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •