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  1. #1
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    Great! Now i can use the ENO-wheel for my next fix-project.

    The Lord giveth and the Lord taketh . . . .
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  2. #2
    "Mr. Britannica"
    Reputation: roadiegonebad's Avatar
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    Quote Originally Posted by Newsboy
    The Lord giveth and the Lord taketh . . . .
    That is some royal suckage... I'm sure Litespeed/Merlin would help you out with a repair or something, although may not be covered by warranty.

  3. #3
    King Pin
    Reputation: xrmattaz's Avatar
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    Smile Scratch

    Nothing but a flesh wound.

    Contact Litespeed, I bet they'll fix that right up for ya'! Talk real nice and it may not cost you but shipping. I've experienced great customer service with them guys/gals, and I'm sure they don't want to see a "Newsboy" go to the bicycle graveyard....

    They told me *any* titanium tube can be replaced...'cept the seattube.

  4. #4
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    Just got it back from the welder.

    Ah well i know now for a fact now that the Litespeeders aren't really that nice . . .

    Merlin was being transferred to Litespeed when it originally broke a
    couple of years ago. E-mailed, phoned and faxed them without getting
    any replies. Got it fixed here in Sweden by a guy who in retrospect
    didn't really knew what he was doing.

    I finally got in touch with Litespeed/Merlin and they offered me 50% off on labour,
    i have no idea what that would be in total, but a couple of $100s i'd guess, and
    shipping Sweden-USA-Sweden would be approx $450 just shipping it.
    Somewhere near $1000 x-tra for a frame i already paid $3000 for?
    That kind of money would buy me a brand new custom steelframe.

    Second time it broke they didn't even bother to answer my mails.

    I am not stupid not knowing 'my' Merlin does not longer exist in legal terms
    and that my desperate 'home-fix' has affected the 'old' lifetime warranty.

    But this is where i think Litespeed would practice some 'softer' businesstactics.

    Anyway got it fixed again here in Sweden by real pros www.ornalp.se
    and this is what it looks like now.

    Needless to say i, will never ever buy anything from AmericanBicycleGroup.
    Same goes for all my friends.
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  5. #5
    Where's Toto?
    Reputation: endure26's Avatar
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    I had an issue with the seat collar on my Ultimate not holding a seatpost. I called Litespeed. Spoke to a person on the first try. He told me they'd cover it under warantee - no issues. Send it in when I got tired of messing with it. I've been using an Al seatpost, so I still haven't gotten around to sending it in.

    IMHO, if you wanted ABG to fix your frame, you shouldn't have had someone else monkey with it. As soon as you did, ABG was relieved of all responsibility. The offer to do it for 50% off seems pretty good. However, given the cost of shipping, I'd probably have gone with the local repair as you did. Hopefully, the new weld holds and you many miles of trouble free riding.

  6. #6
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    Ok, so answer this simple question

    If your $3000 frame broke, and the company that manufactured it
    just disappeared up into the thin air.

    Without ever knowing if the company would turn up again, how long
    would you wait before starting "messing" with the frame yourself ?

    1 year? 3 years? 10 years? Forever?

    I waited 6 looong months and then decided to repair my frame.

    Would you just put your broken IBIS Ti Mojo, Ti Willits or Ti Fat Chance
    to rest in your garage and hope for them to return and save it?

    I think not.

  7. #7
    try driving your car less
    Reputation: jh_on_the_cape's Avatar
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    great job keeping a great frame alive!
    Only boring people get bored.

  8. #8
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    It lives! Oh man the relief!

    Upgraded with P2 fork during the swedish SS-champs this weekend.
    IT IS still the best bike i have ever ridden.

    Last edited by Newsboy; 09-19-2005 at 07:29 AM.

  9. #9
    King Pin
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    Good job!

    Good to see ya back on her!

    Here's hoping you have many more happy years together!!

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