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Fyxation Stands Behind Their Products....

822 views 2 replies 3 participants last post by  mtbxplorer 
#1 ·
So I bought some Gates pedals from Fyxation about a year ago and commuted on them for around 800 miles when I developed a click on every revolution. So I took them off for a while for my MKS-GR8s with some half toe clips, but now that winter is coming, I need something I can wear a boot with.

Well, I wasn't sure what I was going to do, so I figured I'd see about talking to someone at the company and explain the situation. So, short story short, situation resolved. I told him the pedal broke, he asked what color, I said black, he asked for my address to find my old order, I gave him the address, and he is shipping me new pedals today. Great customer service and nice to see a company who stands behind their product. Can't beat that, so I wanted to give them some props here and recommend them if you're looking for parts.
 
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