Hi MTBR, Need some advice.
I have a Rockshox SID team 2009 model fork (the one with the 28mm stanchions) fitted to my hardtail. Fantastic fork when it was working and I was able to set it up to suit my needs perfectly.
Just recently I have noticed the fork has been bleeding air out of the positive pressure side and would drop in ride height until it was pretty much sitting on the bump stop during a ride. This would force me to use the poplok for fear of damaging the bumpstops. This only happened twice on a ride, and I wasn't carrying my fork pump...Poplok it was...
So I decided to take the bike to my Local Bike Shop (LBS). They sent the fork to the local SRAM dealer (SRAM in Rowville, VIC) who informed my LBS it was a "CSU scratch from the air assembly pin". They didn't have replacement parts (as it was a 2009 model), and suggested I would have to buy another fork! Now a new replacement fork they quoted of equivalent value is approx $650AUD (that's their "special price" due to the 'situation'). I'm not sure how special that is...
Now here's the kicker: I have done a little bit of research on the interwebs and found the Rockshox service manual. The replacement parts for this fork contains a slightly different design, and another O-ring which is supposed to cover the pin, preventing it from scratching the inside of the stanchion and therefore losing air pressure. I would think Rockshox have found this problem (with the pin scratching the CSU) potentially in the field, and have therefore provided a replacement part to fix the issue potentially before it happens, or the newer forks don't have this issue due to the newer design. From memory in 2010 they went to the 32mm stanchion.
The fork is obviously out of warranty. It's four years old...regardless, it isn't supposed to be a "throw away item". Rockshox are meant to carry enough spare parts so if and when one of their forks wears out, you can get replacement parts. Unfortunately I haven't had a chance to wear my fork out, but instead it has been damaged due to a design issue of which I have no way of controlling or minimising the occurrence.
Has anyone on here got some advice as to:
1. Where i can get spare parts and an approx. cost
2. Where do I stand as a consumer?
3. Where can I get the equivalent fork (such as a Rockshox SID RLT 2013) at a decent price. OR where can I get a FOX fork, as Rockshox may not deserve my business.
4. Has anyone else experienced something like this with their SID, or any other Rockshox fork?
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Thread: Rockshox SID Team 2009 issue
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