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  1. #1
    mtbr member
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    Oct 2005
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    Kudos to Marzocchi customer service

    Marzocchi honored their warranty and fixed my 44 RC3 Ti. My favorite fork so far. I had one month left on the 3-year warranty. Some of the chrome stanchion surface was wearing away. They replaced the stanchion, crown steerer assembly and the lowers leg assembly. They have seen some forks with the chrome wearing off and the tiny bits of chrome embed in the seal/wipers. The micro bits of chrome then continue to wear away the finish as the stanchion moves up and down. Eric provided excellent assistance.

    Thank you Marzocchi!

    urmb
    “Nothing compares to the simple pleasure of riding a bike.” ~ John F. Kennedy

  2. #2
    mtbr member
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    Jan 2006
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    948
    Good to hear. Thanks for providing the positive feedback on Marzocchi. I hope they can regain their footing in the MTB suspension market.

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