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  1. #1
    Natty Dread
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    2013 Fox F29 120mm CTD Evolution Series CTD damper issue

    Have owned a 2013 Santa Cruz Superlight 29 for approximately 5 days. Gone on 3 rides which translates into about 28 miles of riding. The fork was a little firm so I checked the Fox Website and reduced the PSI to about 70lbs as noted for my weight. After deflating the climb mode would no longer engage. On line manual said that it would engage after a few cycles. Then took the bike on an 8 mile ride and was unable to get the CTD damper to work other than it being seemingly open the whole time. Called Fox and they asked if any oil was present. My answer was "no". Not an issue they are familiar with. Brought it to the LBS the next day and they are sending it in to be serviced. I weigh 170lbs and while an aggressive trail rider did not push the bike beyond it's limits. I've also had issues on my 2012 Stumpy FSR 26er with the Triad having a knocking in the shock which had to be sent in that developed not long into ownership. Thought I would put this out there as I know this fork is all new for 2013 and there may be some kinks to work out.

  2. #2
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    It will be interesting to see what they say.

    Was there absolutely no difference between descend and climb modes? The climb mode(with right pressure) is not a firm lockout. It might be that the lowered pressure just allowed a bit more fork movement in climb mode.

  3. #3
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    Quote Originally Posted by ncfisherman View Post
    It will be interesting to see what they say.

    Was there absolutely no difference between descend and climb modes? The climb mode(with right pressure) is not a firm lockout. It might be that the lowered pressure just allowed a bit more fork movement in climb mode.
    No difference between climb and descend modes. I read that 3-5mm of travel during climb would be considered normal. Had my bike shop also verify what I was experiencing was not normal.

  4. #4
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    My CTD fork moves a solid inch in the climb mode(when really putting weight on the front end), but there is a very noticeable ramp up in compression in climb mode. I'm thinking that is normal for the CTD fork. Did your shop have any other CTD forks to compare?

  5. #5
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    Quote Originally Posted by ncfisherman View Post
    My CTD fork moves a solid inch in the climb mode(when really putting weight on the front end), but there is a very noticeable ramp up in compression in climb mode. I'm thinking that is normal for the CTD fork. Did your shop have any other CTD forks to compare?
    There was no difference between the compression between climb and descend. I rode the bike for 8 miles and probably 1900ft of climbing after it started behaving this way. The fork was bobbing on out of the saddle or seated climbs the same in all 3 modes. This wasn't the first CTD equipped bike I had ridden and it was performing much differently. Also, I did talk to Fox before bringing it to the LBS and Fox agreed what I was describing sounded out of the ordinary. The bike shop is familiar with these forks. This was not a hasty move and I'm not sure why I need to prove this beyond a reasonable doubt.

  6. #6
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    OK...Just curious, that's all. Sorry to irritate you and good luck with it.

  7. #7
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    Fox has offered to replace my evolution fork with the factory fit model.
    They were very sorry to hear this issue occurred within 3 rides and wanted
    to keep me happy. Thanks Fox!!!

  8. #8
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    And the issue was? Might give them a call to see how much travel there should be in climb mode, though mine feels right.

  9. #9
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    The Evolution CTD open cartridge Damper failed. Didn't get the exact reasoning.
    Nearly full travel in climb mode was not deemed normal.

  10. #10
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    Do you have any pics of your bike on the forum? I would really like to get a good look at the 2013 model since their big picture shows it with a Rockshox model. Also seems odd that you can spec an R XC with a 100mm fork on the builder instead of the 120, but it raises the bike price $500.

    Thanks for any info. Hope you are enjoying the bike!

  11. #11
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    I have a 2013 Stumpjumper EVO 29 hardtail that came with a Fox Float 29 CTD Evolution Series 100mm fork. Today was my 7th ride and today it crapped out. On any of the C, T, or D settings it's high travel, soft, and mushy. I have 118 miles on the $2400 bike and it took a ****. I'm pretty pissed!

    To make it worse, I took delivery of the bike in Chicago the day before I relocated to Colorado so i ca't even go and deal with the LBS I bought it from.

  12. #12
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    Hey Kustomz,
    I don't have a good shot of my personal Superlight 29er with the Float 120mm on it. Here is a picture of the bike I demoed and did a review on: Santa Cruz Superlight 29er Urban Test Ride

    The Santa Cruz website shows the DXC model I believe and that is the reason for the RockShox. The reason for the extra price on the 100mm fork is that it's not part of their package deal spec. SC likely plans on selling a lot of the "packaged" complete bikes and gets a better price on the kit and sells the complete for cheaper. I would tell you to go with the 120mm front. It's nice have the extra squish and slacks the bike out ever so slightly.

    Oh and by the way. The bike is a blast. Love the low stand over height on the medium. It's very maneuverable for a 29er and now that I've got a few hundred miles on it I can really whip it around on corners as I am used to the bigger wheels and timing of a 29er just flying down the trail. The single pivot is quite plush and playful. I really like compressing and airing out of rollers and drop offs. It's not as stiff as the Tallboy but a more fun bike and an insane value for Santa Cruz quality. The only thing I would say is if you are 200+lbs you might want the Tallboy as it's a stiffer rear end. I'm 165lbs. I've been riding this bike as my full time rig here in NorCal and that includes some aggressive descents in the Sierra Nevadas. Can't believe I'm back to a 120mm/100mm travel bike after years of 140-160mm.


    Quote Originally Posted by kustomz View Post
    Do you have any pics of your bike on the forum? I would really like to get a good look at the 2013 model since their big picture shows it with a Rockshox model. Also seems odd that you can spec an R XC with a 100mm fork on the builder instead of the 120, but it raises the bike price $500.

    Thanks for any info. Hope you are enjoying the bike!

  13. #13
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    CTD issues

    Hey everyone....

    I have been talking with Ed over at Fox and he has been really helpful in taking care of any FOX issues. I suggest that \you contact him immediately if you want to be riding your bikes within the next few days. He was also pointing out that they now have a form online at their website that will allow you to send your products directly to them. All that you do is click the tab for Service and then Bike. This will allow you to use their On line RA form.

    He told me that their turn around time is two days or less.

    Let's keep riding while the weather is good......

  14. #14
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    Thanks flat!

  15. #15
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    I bought a new CTD Trail Adjust shock about six weeks ago and it failed in the manner described by the OP after 10 miles of singletrack.

    They replaced the damper cartridge. It's been fine for about 100 miles since then.

  16. #16
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    CTD Issue

    Quote Originally Posted by Ryan The VW Tech View Post
    I have a 2013 Stumpjumper EVO 29 hardtail that came with a Fox Float 29 CTD Evolution Series 100mm fork. Today was my 7th ride and today it crapped out. On any of the C, T, or D settings it's high travel, soft, and mushy. I have 118 miles on the $2400 bike and it took a ****. I'm pretty pissed!

    To make it worse, I took delivery of the bike in Chicago the day before I relocated to Colorado so i ca't even go and deal with the LBS I bought it from.
    Ryan
    Have you contacted the Service dept at FOX (831-768-4844)at FOX? Ask for Ed, he will get you rollin again in a mater of a few days.

    Good luck, FOX is worth the fight!

  17. #17
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    Has this issue only been on the evolution series? Have any "factory" models been affected?

  18. #18
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    skyak:

    I had asked the same question to FOX. The answer was that the open cartridge is the only design that is affected. I have a 2nd bike with the CTA Trail Adjust Fit damper and it is better performing than my older RLC Fit damper.

  19. #19
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    That may be true in terms of a wider problem, but my CTD Trail Adjust shock is definitely a factory item-- kashima coated, the works-- and it had absolutely no damping at all when it failed. The CTD lever had no effect and you could easily bottom out the shock by jumping on the pedals.

    I'm very happy with the shock now that it has been repaired. It's the best air shock made.

  20. #20
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    I am having the same issue with the CTD shock that come std on the Trek Stache 8. The switch stopped doing anything on my very first ride and the "loaner" that the dealer installed while mine was in the shop has failed also. Yes, he installed another shock on my bike to use while mine was in the shop. First rate dealer. My dealer thought that my first one may have failed in the stiff setting and I should avoid any aggressive riding in this setting, so I have avoided this with the loaner. Doesn't seem to make a difference. I hope FOX gets mine sorted out. I would hate to be shopping a new fork 2 weeks after buying this one.
    Last edited by friz; 12-02-2012 at 12:54 PM.

  21. #21
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    Friz-

    Fox turned my fork around the same day that they received it from shop. It came with a new damper and has been flawless. Stay on your shop to send it in. Actually, my shop was sent a Call tag to pick my fork up, that way I did not have to pay shipping.

  22. #22
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    Thanks Sammy, mine should be back any day now. I'll post my progress.

  23. #23
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    Can those who've had replacement dampers because of this issue please comment on whether there is an obvious difference between Trail and Descend on the repaired fork?

    My fork is definitely firm in climb, so I don't have that issue, but I can see no noticeable difference between Trail and Descend, so wondering if this is another, albeit more subtle, symptom of a problem with these forks?

    Thanks.

  24. #24
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    Mine is a CTD O/C 100mm Evolution series and I could feel a pretty substantial difference in trail and descend prior to it crapping out. Fox emailed me a shipping label for next day air, I shipped it out this morning, with some luck I'll have it back by the weekend in time to ride. Either way I'll report back how it feels once I get it back

  25. #25
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    speaking of which the O/C (open cartridge dampener) is only on the Evolution series, have people been seeing problem with the NON-Evolution series CTD stuff?

  26. #26
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    Quote Originally Posted by Ryan The VW Tech View Post
    speaking of which the O/C (open cartridge dampener) is only on the Evolution series, have people been seeing problem with the NON-Evolution series CTD stuff?
    I haven't had any issues with my factory Float CTD. Seems to be limited to the open bath dampers.

  27. #27
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    I have a 2013 Giant Trance X1 with the fox CTD settings not working in front, or at the back. Absolutely zero difference between the climb, trail and descend settings. Brand new out of the shop like this. I actually noticed it in the parking lot of a local trail as I was about to go for my first ride.

    Anyways, guess its back to LBS.

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    Quote Originally Posted by craig006 View Post
    I have a 2013 Giant Trance X1 with the fox CTD settings not working in front, or at the back. Absolutely zero difference between the climb, trail and descend settings. Brand new out of the shop like this. I actually noticed it in the parking lot of a local trail as I was about to go for my first ride.

    Anyways, guess its back to LBS.
    I have the same bike.....second ride and my fork turned it to a Pogo stick and started topping out. Its at the LSB now Fox is overnighting the parts.....this is ridiculous

    Sent from my DROID RAZR using Tapatalk 2

  29. #29
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    Fox called me me today saying they are replacing the dampener

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    Add another Trance x1 to the list.

    I sent my forks to fox 2 weeks ago. My new cartridge was due today so hopefully ill get them back next week and be back on the tracks.

    CTD was bust, stuck on trail after 3 rides ~40 kms

    -Tj

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    Quote Originally Posted by TJ-87 View Post
    Add another Trance x1 to the list.

    I sent my forks to fox 2 weeks ago. My new cartridge was due today so hopefully ill get them back next week and be back on the tracks.

    CTD was bust, stuck on trail after 3 rides ~40 kms

    -Tj
    Holy ****

    Sent from my DROID RAZR using Tapatalk 2

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    I talked to Fox on Monday and they emailed me an overnight air shipping label. I packaged it up Monday night, and dropout it off with UPS at work Tuesday. Fox called Wednesday saying they were replacing the dampener. At 10am Thursday it was sitting here waiting for me... with a free upgrade to a trail adjust dampener. It sucks it crapped out after 100 miles but it's good to know they stand behind their products, that's service!

  33. #33
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    Quote Originally Posted by Ryan The VW Tech View Post
    I talked to Fox on Monday and they emailed me an overnight air shipping label. I packaged it up Monday night, and dropout it off with UPS at work Tuesday. Fox called Wednesday saying they were replacing the dampener. At 10am Thursday it was sitting here waiting for me... with a free upgrade to a trail adjust dampener. It sucks it crapped out after 100 miles but it's good to know they stand behind their products, that's service!
    I wish I would have known that the dampener upgrade was an option. I got mine back yesterday and have had no issues with it. Mine crapped out in the first 2 miles and so did the loaner that the dealer put on my bike. I have put 10 on the one that Fox fixed and have had no issues. I plan on putting another 20 or so this weekend. I will let you know if I have any issues.

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    I don't think it was necessarily an "option," I never asked for it, I wasn't offered it, and I didn't know it was coming. I opened up the box and it was a trail adjust dampener


  35. #35
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    Quote Originally Posted by Ryan The VW Tech View Post
    I don't think it was necessarily an "option," I never asked for it, I wasn't offered it, and I didn't know it was coming. I opened up the box and it was a trail adjust dampener
    So, Fox swapped your open bath CTD damper for the closed FIT CTD damper...which doesn't seem to have these issues.

    It will be interesting to see how Friz' fork holds up.
    Last edited by ncfisherman; 12-08-2012 at 03:54 PM.

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    ... and if we just ... hope fox give me same option

    I broke my fox 2013 cdt 120 29er fork 2 weekends ago. I was riding it for 10 weeks (2 times a week if lucky) and maybe put 70 hours on it.

    Mine was going clunk when lifting it up to hop a log, and crunch when coming of "charlie brown" drop. I had to set it in close to finish my ride (couldn't feel the bumps even closed).

    Took it to lbs and it stay stuck down like no compression. Lbs spent a week trying to get a hold of santa cruz to get approval to warrenty it with fox (lbs is not a fox dealer), then was suppose to get a ticket this week to mail it back. I hope to see it by mid january or later.

    I really didn't like the trail since it only travel 1/2 the fork and descending on went 100mm. Felt great to ride on bumps, but never could get full travel. I wasn't sure if I should lower psi leave it in trail or keep it in descending (have alot of rock gardens here is north east).

    If they just give me a damper with close and open I would be happy (don't care for ctd). Seems like too much service on the ctd idea. Manual says i have to lube it once month and change oil every 3 months. I like the old fox 2002 rlc and rlt from 2008 where you just rode it and change the oil 2 times a year. The more fancy they get with the forks the more that can break.

    I've been riding a reba 2010 model for 2 years and haven't been following fox models to see if they had issues. Sold my reba because it 20mm axle and it was easier to sell my salsa el marchi frame with the fork. I never had any issues with the reba fork.

    Can't wait to see what fox says about my fork when I get it back. I think it more than damper (may been low on oil in rebound leg as well).

    BigE

  37. #37
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    Quote Originally Posted by ncfisherman View Post
    So, Fox swamped your open bath CTD damper for the closed FIT CTD damper...which doesn't seem to have these issues.

    It will be interesting to see how Friz' fork holds up.
    I think it is far more significant that he was upgraded to a CTD Trail Adjust fork. The adjustability makes it way better than the basic CTD fork.

  38. #38
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    Quote Originally Posted by ncfisherman View Post
    So, Fox swamped your open bath CTD damper for the closed FIT CTD damper...which doesn't seem to have these issues.

    It will be interesting to see how Friz' fork holds up.
    I am too. I guess it means that they are having repetitive failures or they are out of replacement open bath dampeners.

  39. #39
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    Quote Originally Posted by ColinL View Post
    I think it is far more significant that he was upgraded to a CTD Trail Adjust fork. The adjustability makes it way better than the basic CTD fork.
    You're missing the point. The problems apparently stem from the open bath dampers, not the FIT dampers.

  40. #40
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    All the Evolution Series come with open bath dampeners but just from this thread it doesn't look like the CTD damper issues are limited to the evo stuff.

  41. #41
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    Quote Originally Posted by ncfisherman View Post
    You're missing the point. The problems apparently stem from the open bath dampers, not the FIT dampers.
    I am not sure you can correctly conclude that given that few complete bikes have FIT dampers, and I already mentioned that my Factory series shock failed in this exact way.

  42. #42
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    Quote Originally Posted by ColinL View Post
    I am not sure you can correctly conclude that given that few complete bikes have FIT dampers, and I already mentioned that my Factory series shock failed in this exact way.
    Rear shock, not fork.

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    Update-

    When I got my fork back with the FIT CTD w/ trail adjust dampener I emailed Fox to ask why they put in a dampener without the 1 thing that's makes an Evo fork an Evo fork (open dampener) and I asked if they are phasing out the open cartridges. They called me today and said they have not abandoned the open cartridge dampeners. There was something wrong with a seal design on the early ones and it has since been corrected, but in an effort to have as little down time as possible for customers if they don't have the same dampener in stock ready to go they will give you a free upgrade, in my case to a trail adjust dampener.

  44. #44
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    Mine, back from Fox, seems to be fixed so far. I'm a big fella, 260#, and I have over 20 miles on it including a 7 mile race and no issues. I'm sure if anyone can break it, I can.

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    So... to be clear, which fork comes with the Superlight RXC? It just says "32 Float 29 CTD" on Santa Cruz' website and on Fox's site I only see 32 FLOAT 29 120 FIT CTD w/Trail Adjust listed as one that has both 120mm travel and is set for a 29er. From what I can tell it's the FIT but... I'm not sure.

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    Trial adjust is not available on an open cartridge CTD forks. It's gotta be a FIT

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    Quote Originally Posted by Ryan The VW Tech View Post
    Trial adjust is not available on an open cartridge CTD forks. It's gotta be a FIT
    That I get. Just trying to figure out which is kitted on the SL29 '13 RXC.

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    I'm seeing it with a Fox CTD rear shock and RockShox Recon fork... do you have a link or something?

  49. #49
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    Here: Santa Cruz Bicycles

    You'll also see it if you switch to the 120 (which comes with the most common rxc)

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    that sure looks like an evolution fork in the picture.

    with OEM forks you can't really go by whats on Fox's site, OEM's get setups they don't offer according to the website (for example they don't like Gary Fisher/Trek/G2 offset forks on their site, which obviously they make)

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    The picture isn't going to tell you much, especially given that there isn't a black '13 CTD. Am i wrong?

  52. #52
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    Quote Originally Posted by stencil View Post
    The picture isn't going to tell you much, especially given that there isn't a black '13 CTD. Am i wrong?
    OEM Fox forks are offered in black.

    If the description doesn't list "FIT" then it's the open bath damper. Looks like you can spec either.

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    Got my superlight and fear I already have a problem with the rear evolution ctd shock.

    The lever doesn't lock into the climb position. Rather, it wiggles about. Haven't ridden it yet ... Could it need some cycles or is this thing already doomed?

  54. #54
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    Stencil, my CTD shock is similar. When in 'climb' mode the lever feels loose and "wiggles about", compared to the other two settings where the lever is firm. However, the climb setting does operate, ie. the shock is locked out, so the internals are working Ok even if the lever is loose. In fact, worried I'd got a duff one, I went back to the LBS I bought it at and tried all the other CTD equipped bikes - about five of them, and they were all the same. So, I just assumed it was 'normal' and so long as the shock was actually locking out, not a problem. Does yours still lock out even if the lever is loose?

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    Perth, I *think* it does, but again that's just from standing / non-riding tests. I suppose I'm worried that it'll blow during my first ride, but perhaps this isn't an issue at all. Will keep my angry customer service email at bay for now. Thanks.

  56. #56
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    Fair enough, seems like a good idea to ride it a couple of times and see what happens. On mine its very obvious whether the 'climb' mode is working or not because its a complete lock out, and despite the floppy lever, it hasn't 'unlocked' itself during use yet.

    Maybe worth a call to the Fox tech support hotline. I'm not in the US so don't have access to it, but others have said they're very helpful.

    Let me know what you find out, as if the 'floppy lever syndrome' is a problem, I'll need to take mine in to be fixed as well

  57. #57
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    i have the 32 29 float 100mm and im experiencing simular issues when i purchased the bike i could barely tell the difference between the 3 settings, after adjusting sag and over inflating it is now slightly better but i still experience over 2" of travel on climb mode and to me this is not at all right.
    its going back to LBS next week hopefully for new forks but we shall see.

  58. #58
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    Quote Originally Posted by sam1villa View Post
    i have the 32 29 float 100mm and im experiencing simular issues when i purchased the bike i could barely tell the difference between the 3 settings, after adjusting sag and over inflating it is now slightly better but i still experience over 2" of travel on climb mode and to me this is not at all right.
    its going back to LBS next week hopefully for new forks but we shall see.
    Is yours the open bath or the fit damper?

    If it's the open bath damper, you should definitely look into sending it in to Fox. You can contact Fox directly for a RA#, if you don't want to go through the LBS. Fox CS is great to deal with...1-800-ridefox

  59. #59
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    hi yeah mine are open bath i believe, as for dealing with fox direct im in uk so its a bit difficult im currently in contact with their uk main dealer senior tech just bouncing emails back and forth so hopfully i may get an answer soon

  60. #60
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    Did you get your fork fixed? The guys at Mojo (Fox in UK) do a great job! You also can contact them directly MOJO SUSPENSION ::: The UK's only authorised FOX warranty & service centre

  61. #61
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    Hi, have sent the bike in to my LBS and I believe my forks are currently in the capable hands of mojo so hopefully fingers crossed they are fixed and I can finally use my new wheels for what they were intended for.

    Sam

  62. #62
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    Hi guys just an update my LBS called me today to say that Mojo had upgraded my forks to the "FACTORY" forks so it's fair to say I'm chuffed however I still haven't collected or used these forks so will be interested to see how they ride.
    Sam

  63. #63
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    I finally got a chance to ride take my new fork for a ride. 20 miles of very rough rocky trails and 2500 feet climbing and descending and it was silent and flawless.

  64. #64
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    ... and if we just ...

    I have had similar problems with my 2013 F29 120mm CTD Evolution fork that came on my Stache 8. Last week I sent it in because Climb mode was virtually the same as Trail. I received it back with a replaced damper and it was exactly the same before I even put it on the bike (No "lockout" with Climb mode). I got ahold of Ed at Fox again and he put in another RA and offered to replace my O/C Evolution damper with a Performance FIT damper because of the problems I was facing. They just sent the fork back to me last night and I got a note from him stating that they also included in the box the O/C damper that they took out as a spare for me. That's what I call service!

  65. #65
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    Mine crapped out within the first 15kms of buying my new Stumpy HT EVO. No change with the CTD modes and you could tell that you were just riding on air. It's in the bike shop now but they say it will be 3 weeks. I wish I dealt with Fox directly but it's brand new!

  66. #66
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    Joyining the club from Italy. My 2013 CTD 29 Fox just busted. It worked great for the first 2 months when brand new (although the bike has been barely used during those 2 months),then the C mode went from completely locked out as supposed to to short sag,then full sag and now either C T or D mode setting doesn't make any difference,the fork keeps working. Well done Fox !!

  67. #67
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    I have a stache 8 and was wondering if i could send my fork out to fox for an upgrade, or a place that tunes front fork suspension like push ? I am 270 and curios if for a few extra $$$ can get a signifacently better "feel" from the front fork. I love rooted out sections and drop outs from old trail erosion from riding off the beaten path that can be ridden without any negative reaction from bad trail etiquette.
    "do it in the dirt "

  68. #68
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    Quote Originally Posted by spk1264 View Post
    I have a stache 8 and was wondering if i could send my fork out to fox for an upgrade, or a place that tunes front fork suspension like push ? I am 270 and curios if for a few extra $$$ can get a signifacently better "feel" from the front fork. I love rooted out sections and drop outs from old trail erosion from riding off the beaten path that can be ridden without any negative reaction from bad trail etiquette.
    I'd probably recommend upgrading to the FIT Damper with Trail Adjust. It has an ajustable trail setting rather than one set position and in a isolate air/oil cartredge vs. open like yours is stock. You can explore that here: Bike Suspension Upgrades | FOX

  69. #69
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    thanks for the advice, I didnt really know too much about these yet, other than what i read here. The LBS suggested i just ride them as they are, but I have an idea these have the potential to ride/work much better.
    "do it in the dirt "

  70. #70
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    I just picked up my 2013 Giant XTC Composite 1 with the Fox Float F29 Evolution CTD and after 1 ride the CTD lockout failed. When running through the features in the shop upon pickup, the climb mode definitely worked, and in the first few minutes of riding the climb mode was still locking out, however by the end I noticed the switch having no affect. I thought it was due to a lack of air but the shock pump showed appropriate air volume when I took it in to them (for unrelated modifications).

    Shop mentioned that Giant warranty rep told them to contact Fox directly for claims. They were somewhat aware of the issues with the fork, so they might've had other failures, but I didn't ask.

    From what I understand* it is a manufacturing problem where they did not machine a groove in for the cir-clip and so once the fork takes a good hit, it just slides off and so there is no limit. Rumor has it Fox says they don't know which forks are affected until they fail. Sounds good to me.

    *(Don't take this as gospel please, just the information I was given.)

  71. #71
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    The good news is that after FOX does the repair they don,t seem to have any more issues. I,m almost at 1000 miles on mine since the warranty service and no problems.

  72. #72
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    ^ that is great to hear. follow up in these threads is always super helpful. I contacted Fox on Friday and got a RA# and will be shipping it back on Monday probably.

  73. #73
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    I have the CTD 100mm F29 Evo version on my bike too. Bought bike 1 week ago, end of season sales. It still has the 3 CTD modes working after 50 miles of single track riding so far, but the shock on rebound returns just about to full travel, but sticks with 5-10mm to go about 50% of the time. Lifting the bike or pushing on the arch extends it fully. I'm running 75psi and I'm only 62kgs (140ish Lbs) so it's not because of fork air pressure as it does it with 100psi in it too. Compared to the Reba I've had on my 26inch bike for 7 years which still performs flawlessly, the Fox feels sticky, ramps up in stages and is slow to move. Have tried both ends of the damping adj range too and it still does it. So wondering if damping is sticking or seals or what?? The bike would have sat at least 6 months in the shop as it's the end of the season over here, we get 2013 stuff before you guys I think.
    So am not happy if it's a fault or precursor of such having to take the fork off brand new bike and send it away to be pulled apart by the New Zealand representative if so!
    Anyone else notice this happening on theirs or heard of such please or even is this just normal for a Fox Float?

  74. #74
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    All open bath CTD cartridges are junk and failing, they will replace the cartridge with FIT dampers "problem solved."

  75. #75
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    Joining the club of failed CTD dampers. In hindsight, mine never worked properly, but being new to proper forks i thought that's just how it was!

    The Fox distributors in NZ didn't put a fit damper on mine, but another non fit CTD one. Very big difference from the first one I had - very notable change from C to T to D. Fingers crossed it's a new an improved cartridge that wont fail on me a few months down the line.... hmmmm....

  76. #76
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    My Fox Evolution CTD fork that was on my trek Stache 8 was just replaced because of bushing wear . It wore the coating off the shock. Glad it was covered . The bike was 11 months old about 1000 miles. I had them put the FIT damper upgrade in . Nice fast turn around time, less than 3 wks .
    "do it in the dirt "

  77. #77
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    Think I may of joined the club. Can't tell any difference between climb and descend.

  78. #78
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    Quote Originally Posted by m-d-a View Post
    Think I may of joined the club. Can't tell any difference between climb and descend.
    Welcome to the club . Mine feels great after getting it back . Good Luck, my dealer went out of business so I went to a bigger Trek dealer in my area and it was a good move. They had the fork shipped next day .
    "do it in the dirt "

  79. #79
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    Quote Originally Posted by spk1264 View Post
    Welcome to the club . Mine feels great after getting it back . Good Luck, my dealer went out of business so I went to a bigger Trek dealer in my area and it was a good move. They had the fork shipped next day .
    Was your fixed under the recent recall? My warranty expired but my fork is covered under the recent recall. Going to the LBS this week to see what they will do.

  80. #80
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    I may have joined the club as well. I recently picked up a SC Highball (2013) from my lbs a little over 3 months ago. In my first few rides, I didn't mess with the CTD settings at all, as I was just getting used to the bike. After a couple of times flipping the CTD switch and getting no difference, I thought it just needed to be tuned. I used the FOX iRD app and the fork actually rode quite a bit better but still no difference between C, T, or D. Thanks to the information in this forum, I was able to explain the probable issue to my lbs here in St. Louis and my fork is now on its' way to Fox to hopefully come back repaired. The bright side is, I've been injured (biking-related) for the past few weeks, so not having my bike hasn't been an issue.

  81. #81
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    In case anyone is still paying attention, I have received my fork back from Fox and here's the story. My lbs spoke with Fox and communicated to them what they were experiencing with the fork and there not being any difference between C, T, or D. Fox said that there really isn't a large discernible difference between the 3, so it may be working just fine, but to send it in anyway and they would look at it.

    Upon receiving the fork back, the settings are like NIGHT AND DAY. Climb mode is almost a full lockout! They replaced a few seals among other things, under warranty, which was nice.

    Caution: Personal rant not necessarily relevant to fixing the issue, below. Read at own risk.
    My only qualm is that the bike was in this condition when I purchased it brand new from the shop, not but 3 months before bringing it back to them with the issue. I made sure I communicated this to them (the bike being like this since I bought it from them for $2300+) and they (choosing to ignore my claim) still had me pay for shipping to and from Fox, AND a fee to re-install the fork. This came to about $40 total, which isn't much, but still is an amount of money I paid to fix a bike that was broken when I paid for it. This will likely not change much about my relationship with the shop, but I am in the market for a single speed commuter bike in the $1k range, and instead of being blindly loyal, as I had been when I purchased this bike, I will likely shop around to other places in the area and online.

  82. #82
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    the lbs closed where I brought my bike so I took it to a larger more reputable lbs and they replaced mine quickly with no charge. I even asked them to have fox upgrade the internals since it was going to be torn apart .Fox did it for cost. The lbs also put on a free loaner fork to keep my riding. I had a rim issue and they gave me a free full suspension Santa Cruz to use for a week. My original bike store would never hook me up like that, the would have let me sit and wait. Glad your issue is fixed. Took fox two times to get mine right.
    "do it in the dirt "

  83. #83
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    it was fixed by trek warranty , though it was just a little over a year. It was sent back to fox
    "do it in the dirt "

  84. #84
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    When I bought the 2013 giant anthem x3 29er, the fork installed was the overdrive fox float 29 evolution series 100mm ctd. After around 100 miles of riding, I noticed a creeking sound and it became louder as I used it. Brought it to a certified fox service and they cleaned, open and check everything. After that, it was a joy until now, everything works well.. just sharing.

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