My GF and I were in Fruita for the Fat Tire Fest. On Horsetheif Bench I noticed a tinging coming from my rear wheel and saw I had a broken spoke. It looked pretty bad as it was snapped near the hub. The wheel was out of true as well so it looks like I hit something pretty hard. I didn't have the hex nipple tool with me so we rode out, went to the festival and asked the two Shimano guys for help. One of them, the tall British bloke (sorry that I didn't get your name), started working on it immediately. They replaced the spoke, trued the wheel, adjusted a bunch of stuff (a perfectionist), and even installed a freewheel spacer for the 8-speed cassette (!).
I was riding my GF's old Trek HT (w/ 8-speed drive-train, m775 wheelset) and she was riding my Blur LT2. I offered her a Shimano 10-speed drive-train, but she says she likes her bike (makes me wonder why I'm riding her bike when it starts getting rough ).
Thanks again for the great support, Shimano. It's another one of the reasons why we buy your terrific products.
Fruita was awesome. A bit cold and windy (I'm glad the rain held off), but we really liked the trails, people, and environment out there and will be back. It's a haul from the SF Bay Area, but completely worth it.
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