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  1. #1
    mtbr member
    Reputation: kbahus's Avatar
    Join Date
    Sep 2005

    Big Thumbs Up to Shimano

    They took very good care of me on a warranty claim and have earned my business. I have always been on the fence between Sram and Shimano drivetrains and now I will purely be using Shimano. They could have easily told me to go pound sand with my claim but they pulled through and exceeded my expectations, in quick manner too. Thanks Shimano!

  2. #2
    mtbr member
    Join Date
    May 2011
    Details, if you don't mind?

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