They took very good care of me on a warranty claim and have earned my business. I have always been on the fence between Sram and Shimano drivetrains and now I will purely be using Shimano. They could have easily told me to go pound sand with my claim but they pulled through and exceeded my expectations, in quick manner too. Thanks Shimano!
Mtbr's 2016 Winter Biking GearReviews and Roundups
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Thread: Big Thumbs Up to Shimano